Head of Digital Product

all jobsretailersplatformsagenciesremotelocationsrolescompanies > remote only jobs/gymshark Head of Digital Product company Gymshark location Solihull, United Kingdom work mode hybrid posted 28 Aug OVERVIEW:We’re looking for someone to join our Digital marketing team, to lead and support a team of Product Managers driving the strategy, development, and optimisation of our global digital products. This role is instrumental in shaping our eCommerce ecosystem across our website and app, ensuring a seamless, engaging, and high-performing digital experience for our customers.This role will oversee strategic focus areas, including driving confidence in purchase decisions through optimised product pages, recommendations, promotions, and checkout experiences. You’ll also enhance product discovery and differentiation via search, merchandising, content management, and personalised engagement. Additionally, you'll lead initiatives that strengthen customer relationships, loyalty, and omni-channel experiences while evolving our Training App to deepen community engagement. What you'll be doing Define and execute the Digital eCommerce product strategy, ensuring customer-centric innovation that drives engagement and revenue.Actively support the team in translating strategic objectives into executional roadmaps, ensuring high-velocity testing, iteration, and optimization.Own and evolve the value proposition for Gymshark's digital channels, balancing customer needs with business objectives.Act as a strategic thought partner across technology, UX, engineering, data, and commercial teams, aligning digital product investments with Gymshark's growth strategy.Ensure seamless customer journeys, from product discovery to post-purchase engagement, leveraging AI, first-party data, and personalization strategies.Shape the technology strategy for eCommerce, ensuring systems are scalable, efficient, and aligned with business needs, while making build vs. buy assessments.Own the commercial performance of Gymshark's digital product portfolio, ensuring product decisions directly drive revenue growth, conversion improvements, and customer lifetime value.Partner with finance teams to evaluate digital investments, business case viability, and ROI for new initiatives.Lead CRM & loyalty initiatives, working with cross-functional teams to maximise engagement, retention, and Ltv Establish a clear product development framework, ensuring PMs have the tools, training, and mentorship needed to execute at a high level.Champion best practices in backlog management, agile delivery, and experimentation, driving a culture of learning and iteration.Identify and prioritize high-impact opportunities, ensuring strategic investments drive measurable outcomes in conversion, engagement, and customer retention.Foster a high-performance, growth-oriented culture, mentoring and developing Product Managers to scale their impact and career progression.WHAT YOU'LL NEED:Essential Criteria:Extensive experience in digital product management, eCommerce, or a related field, with a focus on consumer engagement and digital sales growth.Proven ability to lead multiple product development tracks, balancing execution speed with strategic impact.Strong track record in conversion rate optimisation, PDP innovation, checkout experience improvements, and customer engagement.Deep expertise in first-party data strategies, AI-driven personalisation, and commercial data analysis.Hands-on experience with A/B testing, AI-powered recommendations, and CRM-driven engagement strategies.Strong stakeholder management and leadership skills, ensuring alignment and execution across teams.Ability to define and assess business cases, P&L impact, and revenue-driving initiatives.Experience mentoring and coaching Product Managers, driving execution excellence and career development.High attention to detail, excellent project management skills, and ability to balance strategic vision with tactical execution. What you could also have Background in Retail, Fashion, or eCommerce industries.Experience working with AI-driven personalization tools, CRM platforms, and loyalty frameworks.Exposure to data science, experimentation frameworks, and automation-driven optimisations.Passion for creating seamless digital shopping experiences, leveraging AI, automation, and data to drive engagement and revenue. Closing date Monday 14th September Location Please note this is a hybrid role and requires the successful candidate to attend at least 3 days a week in GSIQ, Solihull, UK. Belonging at gymshark Our mission is to be a place where everyone belongs.We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application.We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally.We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email talent@gymshark.com. About Us We’re here to unite the conditioning community.We believe that putting the sweat in today, prepares us for tomorrow.So, we give people the tools they need to reach further, go faster, be stronger.We celebrate those who show up – for themselves – to be their physical or mental best, whatever that means for them.It’s what we want for our community, and our team.A team that’s growing rapidly around the world.A collective of talented individuals working together to invent Gymshark’s future.Our plans are ambitious, and we’re looking for people who want to join us for the ride – our growth will be your growth. The perks Standard benefits include:Performance-based Bonus opportunityFunded Healthcare benefit25 days holiday, additional day for your birthday & Bank HolidaysContributory Employer pension schemeFlexible benefits programme – including salary sacrifice EV scheme, dental insurance, cycle to work, tech scheme, holiday tradingGymshark Employee Discount & long service awardsAccess to High Street cashback and discountsFinancial, Physical and Mental Wellbeing SupportEnhanced Family Leave packageLife AssuranceOffice location specific benefits include (IQ):Gym Membership to The Lifting Club (LC)Onsite lunch provision & coffee barsEV charge points availableOffice location specific benefits include (LDN):Funded multi-site fitness membershipNote: The bonus program and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice. Compensation & Benefits salary not disclosed +pension+25+ days holiday+gym/wellness+cycle to work+staff discount apply on career site → opens the brand's careers page in a new tab. More ecommerce jobs from Gymshark Supply Planning Analyst (12 Month FTC), Solihull, GBSupply Planning Analyst - 12 Month FTC, Solihull, GBGerman Copywriter - FTC, Solihull, GBFinance Business Partner , New York, USMerchandise Planning Manager - 12m FTC, Solihull, GBProduction Merchandiser - 12 month FTC, Solihull, GBQuality Assurance Executive - Product Integrity - 12 Month FCT, Solihull, GBFloor Lead - Amsterdam, Kalverstraat, Amsterdam, NLSenior Android Engineer , Solihull, GBDepartment ManagerFabric Technologist, Solihull, GBLead Data Scientist, Solihull, GBLead Data Engineer, Solihull, GBStrategic Sourcing Manager – Apparel Sourcing , Solihull, GBTax Manager - 9-12 Month FTC, Solihull, GBYarn & Materials Developer, Solihull, GBProduct Developer (Seamless), Solihull, GBOperations Floor Lead - Bond Street, Flagship , New York; New York, USGovernance Privacy Analyst, Solihull, GBSpatial Design Lead , London, GBSpatial Design Lead Cyber Security Analyst, Solihull, GBSenior Creative Producer - FTC, Solihull, GBSenior Creative Producer - FTC, Solihull, GBHead of Concept, Graphics & Print, Solihull, GBInfluencer Marketing Manager (12m FTC), Solihull, GBInfluencer Marketing Manager (12m FTC), Solihull, GBTech Systems Manager - Customer and Commerce, Solihull, GBSourcing Executive, Solihull, GBContent Writer , Solihull, GBOperations Floor Lead - LondonSales Floor Lead - Regent Street, LondonBusiness Analyst, Solihull, GBTraining Manager, New York, USRetail Operations - Senior Manager, New York, USProduct Development Manager (Seamless), Solihull, GBProduct Developer (Cut & Sew), Solihull, GBLead Engineer, Solihull, GBRegional QA Manager, Ho Chi Minh City, VNRegional QA Manager, Cairo, EGDigital Product Manager (Customer & Loyalty) , Solihull, GBResearcher- Product Testing, Solihull, GBDepartment Manager - Operations - Regent StreetOperations Team Member - Part Time - Flagship store, New York City, New York, USStockroom Team Member - Trafford Centre, Manchester, Manchester, GBStockroom Team Member - Trafford Centre, Manchester, Manchester, GBCustomer Loyalty Specialist, New York, US Social Content Executive, Solihull, GBMerchandiser, New York, US view all gymshark jobs → see more ecommerce jobs in united kingdom →