Senior Salesforce Developer

Position: Senior Salesforce Developer – CPQ, Sales Cloud & Agentforce Location: Remote (United States) Eligibility: US Citizens, GC Holders (Highly preferred), GC-EAD & H4-EAD only FUNCTION OVERVIEW The Senior Salesforce Software Engineer owns the design, development, and delivery of custom Salesforce solutions across the platform. This role requires deep hands-on expertise in Configuration, Flows, Agentforce, Apex, Lightning Web Components (LWC), platform APIs, and integration patterns, with a working knowledge of source control, sandbox management, and CI/CD deployment practices. This individual partners closely with Business Analysts, Architects, and QA to build, test, and promote platform changes in a controlled and auditable manner — contributing to the engineering practices that underpin Restaurant Technologies Inc.’s Salesforce platform delivery. POSITION OVERVIEW The Senior Salesforce Software Engineer is a senior-level individual contributor responsible for designing, developing, and maintaining custom Salesforce solutions at Restaurant Technologies. Reporting to the Director of IT Software Engineering & ERP, this role serves as a key technical contributor on the Salesforce delivery team — building scalable solutions using Configuration, Flows, Agentforce, Apex, Lightning Web Components (LWC), and platform APIs while collaborating with Business Analysts, Architects, and IT leadership to deliver high-quality results within an Agile CI/CD environment. KEY RESPONSIBILITIES Salesforce Software Engineering/Development Hands-on delivery experience across multiple Salesforce Clouds; for example, some combination or all of the following: Agentforce, Sales, Service, Marketing, Experience and Data Clouds Translate business requirements into technical designs and deliver end-to-end solutions in an Agile delivery model.Design and build scalable Salesforce solutions using Apex, LWC, and declarative tools (Flow, Process Builder)Fluency in Agile/Scrum ceremonies, the ability to scope and estimate technical work, and clear written and verbal communication with non-technical business stakeholdersProvide technology expertise and guidance, remaining current with emerging software, IoT, mobile, and web technologies, protocols, and industry best practicesProducing clear technical specifications, data flow diagrams, architecture decision records, and API contractsProactively identifying and remediate technical debt, monitoring governor limit headroom, managing org complexity, and proposing architecture improvementsEnforce code quality through peer code reviews, unit testing, and adherence to Salesforce best practicesAutomate testing via UI regression test suits using Gearset, Copado, or similar tooling including static code analysis tools (Salesforce Code Analyzer, Gearset Code Reviews etc.) to maintain code quality gatesSupport deployments and release activities using source control, CI/CD pipeline development, and DevOps best practicesTroubleshoot, debug, and resolve complex production issues across applications, integration, and communication layersCollaborate cross-functionally with product owners, architects, QA engineers, and business stakeholders to translate requirements into technical solutionsIdentify and communicate risks associated with solutions and processes, including integrated systems, mobile applications, and connectivity dependenciesEvaluate and recommend frameworks, tools, and technologies to improve development efficiency and application qualityMentoring less senior developers and translating stakeholder requirements into user stories.Other duties as assigned KEY STAKEHOLDERS Internal IT Stakeholders Director, IT Software Engineering & ERP (primary reporting relationship)Salesforce Business Analysts (requirements, user stories, and acceptance criteria)Salesforce Administrators (configuration coordination and environment alignment)Fellow Software Developers / Engineers (code reviews, development standards, and branching)QA Analysts / Testers (test environment support, defect triage, and release readiness)IT Agile Delivery Lead, Scrum Masters, and Product Owners (sprint planning and delivery coordination)IT Architecture & Security (platform governance and compliance standards) Business Stakeholders Sales & Sales Operations (Sales Cloud feature delivery and go-live readiness)Customer Service & Field Operations (Service Cloud and FSL development coordination)Finance & Revenue Operations (CPQ+ and Revenue Cloud solution validation)Legal & Contracts (CLM development coordination and compliance)Marketing (Pardot & Marketing Cloud solution delivery)Data & Analytics Teams (Data Cloud integration, data modeling, and unified profile development) External Stakeholders Salesforce Account Team & Support (platform issues, licensing, and roadmap awareness)Third-Party Integration Partners (API and middleware development across connected systems) ESSENTIAL SKILLS, QUALIFICATIONS & ATTRIBUTES Bachelor’s degree in computer science or similar field, or equivalent professional work experience10+ years of Salesforce Software Development/Engineering experience required with proven record of delivering high quality, performant solutions that drive business efficiency and valueExpert-level proficiency in Apex (triggers, batch, queueable, future), Lightning Web Components, and FlowsAbility to design and implement bi-directional integrations via REST, SOAP, Platform Events, Change Data Capture, and work collaboratively with Integration Teams (MuleSoft, Workato, OIC, etc.)Deep understanding of Salesforce's object model, complex SOQL/SOSL, governor limits, sharing and visibility rules, OWD, roles, profiles, and permission sets while enforcing secure coding patterns and field-level security in every solutionMastery of Flow, Process Builder migration to Flow, and OmniStudio. Including fluency with Einstein features, Prompt Builder, and Agentforce configuration as Salesforce accelerates its AI-first platform strategyWriting and maintaining high-coverage Apex test classes, Jest-based LWC unit tests, and integrating static code analysis (Salesforce Code Analyzer, Gearset Code Reviews, etc.) into CI pipelines.Hands-on experience as Salesforce AdministratorHands-on experience with code repository, branching, merging and build management, CI (Continuous Integration) and CD (Continuous Deployment) methodologiesProven ability to think strategically and analytically about business issuesStrong communication, listening skills and excellent written and oral communications skillsStrong knowledge of Agile and of all phases of SDLCAbility to multi-task in a fast-paced environmentStrong understanding of Salesforce DX/metadata, environment management, and deployment troubleshootingSalesforce certifications preferred