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Key Account Manager – Poland

Delivery Hero — Poland · Posted ~1 hour ago

Mid Visa History ✓

Skills

Key account management Partner relationship management Sales Marketing Negotiation KPI reporting Portfolio management Upselling Cross-selling Business reviews Analytics Digital advertising

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Summary ✨ AI‑Generated

Join a fast-paced marketplace business as a Key Account Manager responsible for a portfolio of high-value restaurant partners. Build trusted relationships, identify growth opportunities, negotiate promotional and advertising initiatives, optimize commercial performance, and use KPIs to turn partner plans into measurable results.

Highlights

Own a portfolio of high-profile partners, drive commercial growth through marketing and promotional initiatives, and build long-term strategic relationships while working with measurable business KPIs.

Description

Job DescriptionYOUR MISSION: You will be directly responsible to build and maintain good relationships between our partners and our company. You will be generating growth with the most highly regarded restaurants in your cities through organizing marketing activities. THE JOURNEY: Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews). Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs. Draw and execute plans, making your partners grow through Promos and Glovo Ads negotiations - sales skills are super relevant. As well as marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling). Ensure that Glovo has the best content by signing exclusivities with partners. Optimise Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc). Improve Glovo’s revenue through commission renegotiation and selling assets. Understand, build action plans and follow up on churned and inactive partners. Improve operational efficiency of our partners by making sure we always deliver the best service to our customers. Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.