Summary
✨ AI‑Generated
A cloud engineer is needed to develop and integrate cloud-based communication solutions, automate workflows, and build scalable backend services.
Highlights
Cloud engineering role focused on customer communication platforms, serverless solutions, integrations, and modern backend development.
Description
Job Description:
Strong hands-on experience in AWS CloudStrong expertise in Amazon Connect development and implementationHands-on experience with Amazon Connect Contact Flow design, development, and optimizationExperience configuring routing profiles, queues, agents, and user management in Amazon ConnectExperience integrating with AWS Lambda for dynamic workflows and automationExperience integrating with third-party applications, CRMs, and REST APIsHands-on experience with Amazon Lex chatbot integrationsExperience with Amazon Connect Streams API and Contact Control Panel (CCP) customizationExperience with Contact Lens, CloudWatch, and AWS analytics/reporting toolsKnowledge of omnichannel communication workflows including voice, chat, and task managementStrong experience building microservices and serverless architecturesProficiency in backend development using Java, Node.js, and/or Python
*Equal Employment Opportunity
NLB Services is an Equal Opportunity Employer.
All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law.
Benefits: Eligible employees may receive medical, dental and vision insurance, and other benefits.
Eligibility and benefit terms vary based on employment status and assignment.
*Reasonable Accommodation
NLB Services provides reasonable accommodations during the recruitment process as required by law.
Applicants requiring an accommodation due to a disability, pregnancy-related limitation, or sincerely held religious belief, practice or observance may contact their recruiter or email notifications@nlbservices.com.
*Other Important Terms
Applicants must be legally authorized to work in the United States.Any employment offer may be contingent upon job-related screening, employment verification and other requirements permitted by applicable law.
