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ServiceNow HRSD Developer

Capgemini — Poland · Posted ~8 hours ago

Mid Full-time Visa History ✓

Skills

ServiceNow HRSD HR processes ServiceNow configuration ServiceNow customization JavaScript enterprise system integration ServiceNow HRSD AI Agents

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Summary ✨ AI‑Generated

A technology role focused on developing and enhancing enterprise HR service solutions. The position involves platform customization, process automation, system integrations, troubleshooting, and collaboration with business and technical teams.

Highlights

Opportunity to work on enterprise HR technology solutions, improve business processes, and contribute to modern automation initiatives using the latest platform capabilities.

Description

We are seeking a skilled and passionate ServiceNow HRSD Developer to join our dynamic team. The ideal candidate will have a strong background in ServiceNow Human Resources Service Delivery (HRSD) and a keen understanding of HR processes. This role offers an exciting opportunity to stay up-to-date with the latest ServiceNow HRSD features and updates (Including AI Agents), and contribute to continuous improvement initiatives. Your tasks Develop, configure, and customize ServiceNow HRSD applications and services including AI AgentsCollaborate with HR and IT teams to gather requirements and design effective solutions.Implement and maintain HR processes, including employee lifecycle management, case management, and knowledge management.Ensure the seamless integration of ServiceNow HRSD with other enterprise systems.Provide technical support and troubleshooting for ServiceNow HRSD-related issues.Stay current with ServiceNow HRSD updates and new features, and implement enhancements as needed.Contribute to continuous improvement initiatives to optimize HR service delivery.Conduct training sessions and create documentation for end-users and administrators.Work in a fast-paced, dynamic environment and manage multiple projects simultaneously. Your profile Experience in HR processes, including minimum 3 years of experience working with ServiceNow HRSD.Strong understanding of HR processes, such as employee lifecycle management, case management, and knowledge management.Experience in requirements gathering, and solution design.Excellent communication and interpersonal skills, with the ability to effectively collaborate with technical and non-technical stakeholders.Basic knowledge about Generative AI in the context of ServiceNow platform. Ideally proficiency in Now Assist including AI Agents. ServiceNow CIS-HRSD certification is preferred. Key words ServiceNow HR Service Delivery (HRSD)ServiceNow AdministrationServiceNow ConfigurationServiceNow ImplementationServiceNow ConsultingEmployee Center (ServiceNow)HR Case ManagementHR Knowledge ManagementHR Service DeliveryWorkflow DesignDigital Workflow Automation