Data Analyst

You’ll be responsible for monitoring Chip’s product functionality, and working cross functionally providing data analysis, MI, and operational controls to aid product development. This role will work closely with our Operations and Compliance teams, including working with our Financial Crime data.What you'll do:Analyse data using SQLProvide data extracts, analysis and dashboard reporting to all areas of the business, helping to determine opportunities and support solutionsAssist the wider business in providing the best customer support they canDevelop, optimise and action daily operational process controlsMonitor internal and third-party functionalityTimely and accurately deliver regular operational tasks and processesInvestigate, help diagnose and resolve issuesAutomate recurring MI and optimise processes using SQL and PythonWhat we’re looking for:Proficiency in SQLProficient use of Microsoft Excel / Google SheetsWillingness to learn and drive efficiencyNumerate with an analytical mind and strong problem-solving skillsMeticulous with attention to detailProactive with our core value “Make it Happen” in mindFast learning, with the ability to multitask and prioritise workload appropriatelySmart, with the ability to find solutions independentlyNice to haveKnowledge of Python is desirableYou have worked in a tech environment before or have a strong interest in FinTech (think challenger banks, crypto and app-based investing)What we’re really looking for: ✍️Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future.Although we’re in the financial space, and under the scrutiny that comes with it, the current operations team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you.We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us.At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough.⏰ Working Hours ⏰Monday to Thursday: 9:00 AM – 6:00 PMFriday: 8:00 AM – 4:00 PM (Start your weekend early!)Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend!PERKS 🎁£34k - £45k per annumDiscretionary Performance-Related Annual Bonus Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £45,000. Plan ahead with confidence while you grow your career! 🚀Private medical insurance (medical history disregarded)Employee Assistance ProgrammeCycle to work schemeSeason ticket loanFree ChipX subscription for UK-based employeesWe are an equal-opportunity employer and value diversityFlexible working arrangements28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️Annual training budget for courses, workshops, or conferences to help you advance your career.£30 per month Chip Fitness Benefit to suit your Mental/Physical WellbeingCompany laptopOpportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀Our Interview Process: 📖Video screen with someone from our Talent teamVideo interview & tech pairing session with the hiring managerTake home taskFinal interview with Head of Operations About ChipOur mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions.We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth.The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 500,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose.Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip.Our visionWe know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing.We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way.Who we areChip has a creative and diverse team of 180, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously.Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards.Our ValuesBe ACCOUNTABLEEverything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possibleBe BOLDShare our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customersBe COLLABORATIVEWork cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun togetherEqual OpportunitiesWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.Note to AgenciesChip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.