Technical Lead, Developer Experience

This role is with one of Dex's trusted partner companies. We work closely with their teams to truly understand their culture, goals, and what they're looking for, so we can match you with the right opportunity and give you context about the role before you commit to a process. If you're interested sign up to Dex to apply. Dex is an AI recruiter agent that helps you run your job search. Tell Dex your stack, seniority, and what you want to build. We will manage your applications and surface other opportunities that are a fit. The role This company builds the realtime messaging infrastructure behind products used by millions of devices, processing billions of messages daily for global brands. Their customers are developers. Earning their trust means obsessing over every surface they touch: the analytics dashboard, the documentation, the sign-up journey, the billing UI. This is a Staff-level, full-stack role. You'll report directly to the CTO, co-own the DevEx vision, and lead a team of five engineers responsible for every customer-facing web application. You are the target user of what your team builds; this isn't a feature factory. You'll set the technical architecture, push for rapid iteration, and ensure your team acts as principal stakeholders, not just implementers. The work Lead a team of five full-stack engineers, balancing hands-on technical leadership with people development.Own the end-to-end technical architecture for all customer-facing web applications: analytics dashboard, documentation platform, marketing site, sign-up, and billing flows.Drive the adoption and integration of AI tools and LLMs to significantly multiply team productivity and velocity.Set the bar for engineering excellence across code review, testing, and incident response.Collaborate closely with SDK and realtime infrastructure teams, ensuring a cohesive developer experience from the ground up. What You Bring A strong full-stack JavaScript engineer (React, TypeScript) with proven backend experience in Ruby on Rails or Node.js.Hands-on experience leading a small engineering team, comfortable with both technical direction and people management.A clear, articulated point of view on developer tooling and what constitutes excellent Developer Experience.Demonstrated ability to integrate LLMs or AI tools into engineering workflows, with concrete examples of velocity gains.Genuine empathy for developer customers, instinctively understanding good API design and documentation. Why apply through Dex This is a rare leadership role at a company building critical infrastructure, often hard to find through traditional channels. Apply through Dex to cut through the noise: we'll match you to this role and others like it, brief you thoroughly before any interviews, and help you skip the cold-apply process entirely. If you're interested, sign up to Dex to apply - https://jobs.meetdex.ai/jobs/1dbd6830-07df-42d2-8dc0-52ff50c15aa9 As part of the recruitment process at Dex, we process your personal data in accordance with our Privacy Notice for Job Applicants. This notice explains how and why your data is collected and used, and how you can contact us if you have any concerns.