Vendor Coordinator

Delivery Hero — Germany · Posted ~2 hours ago

Junior Full-time Visa History ✓

Skills

vendor management operations coordination data analysis customer service KPI tracking

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Summary ✨ AI‑Generated

A coordination role responsible for supporting external partners, analyzing operational data, maintaining quality standards, and improving day-to-day processes.

Highlights

Operational role supporting partners, improving processes, monitoring performance metrics, and ensuring service quality.

Description

Job DescriptionROLE SUMMARY The Coordinator Vendor will be responsible for handling daily operations of the Non Food Verticals (NFV) and guiding NFV partners to be successful on Talabat. Being part of the Vendor Coordination Team, you will be handling all quality control checks required for non-food partners. Our agenda is to ensure that our non-food partners are left feeling happy and well supported. You are expected to be result driven, take on and deliver the KPIs set in place; all while maintaining excellent customer service to our partners. WHAT’S ON YOUR PLATE? Generate, read and analyze data in order to achieve Operational KPIs.Keep a customer & vendor focused approach while making operational decisions to maintain a holistic view.Manage inventory and assortment parity to minimize out-of-stock in order to ensure customer satisfaction.Administrative assistance to vendors; address vendor issues.Ensuring Promotions are implemented on a timely basis to avoid compromising potential revenue.Help vendors familiarize with internal tools and technology for optimized order processing.Ensuring quality of the vendor's assortment is maintained at 100% accuracy and attention to detail is practiced.Improve vendor delay by working closely with partners to identify and solve for key issues.