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Senior Cloud Support Engineer

Lorventech — Canada · Posted ~10 hours ago

Senior Onsite

Skills

cloud support production support SRE Azure AWS GCP cloud monitoring Kubernetes containerized applications L2/L3 support incident management major incident response problem management API troubleshooting distributed systems SQL Linux administration Dynatrace Zabbix Azure Monitor Log Analytics Splunk ServiceNow Jira Confluence MySQL PostgreSQL Linux

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Summary ✨ AI‑Generated

A senior cloud support engineer is needed to maintain reliable production environments across major cloud platforms. Responsibilities include L2/L3 support, monitoring and observability, Kubernetes operations, incident and problem management, API troubleshooting, SQL, and Linux administration within SLA-driven environments.

Highlights

Join a senior production-support role focused on cloud reliability, observability, incident response, and enterprise applications. The position provides exposure to major cloud platforms, Kubernetes, monitoring tools, distributed systems, and structured operational practices.

Description

Role: Senior Cloud Support Engineer Location: Toronto – 4 days/week onsite Interview: F2F interview may be required Key Requirements: 5+ years of Cloud Support / Production Support / SRE experienceStrong Azure, AWS and/or GCP experience and cloud certificationsHands-on Dynatrace, Zabbix, Azure Monitor, Log Analytics and/or SplunkKubernetes and containerized application supportL2/L3 production support and 24x7 SLA-driven environmentsStrong Incident Management, Major Incident Response, Problem Management and RCATroubleshooting of APIs, distributed systems and enterprise SaaS applicationsServiceNow, Jira, Confluence, runbooks and operational documentationStrong SQL; MySQL/PostgreSQL experience is a plusLinux administration and troubleshooting experience preferred