Physical Client Platform Engineer, Senior

Job Description Your Role The Digital Employee Experience team responsible for all engineering all aspects of client devices. The Physical Platform Engineer, Senior will report to the Sr Manager of productivity engineering. In this role you will manage all aspects of the MacOS workstations and mobile devices. This includes enrolling new devices, software management and configuration management through the entire lifecycle of the devices. Responsibilities Your Work In this role, you will: Manage all MacOS devices using JAMF and Microsoft Endpoint Manager (MEM)/Intune for configurations, software deployments, and OS upgrade/patch managementAssist growth of the MAC platform so it can be utilized as a standard offering for all employees based on use cases and software requirementsEnrollment of company owned mobile devices (iOS and Android) into MDM control with Microsoft MEM/IntuneAssist application teams to enable new mobile applications to our devices with proper security and SSO enablement using MEM/Intune using conditional access and Azure application controlsProvide third-level support for macOS and mobile platforms to maintain the overall health of the environment. Carry out operational, strategic activities, and change management of all impact and risk levels. Engage in Incident Response, Audit, and Disaster Recovery practices. Directs remediation work as required internally. Participate and represent messaging services within the organization at architectural, design, engineering engagements, and project efforts. Define, publish, and maintain physical client platform standards, and operational documentation. Maintain awareness of current direction and changes in related technologies. Qualifications Your Knowledge and Experience Requires a bachelors degree or equivalent experience Requires at least 5 years of prior relevant experienceRequires 5+ years hands-on working with JAMF managing MacOS workstations Requires 5+ years hands-on administration experience with Microsoft MEM/Intune supporting mobile devices MDM and conditional access policiesRequires 5+ years experience troubleshooting system and network resources for root cause and problem identification Knowledge of MAC OSX, VMWare Workstation, VMWare vSphere, Bomgar, MBAM, AppV, ThinApp, among other related and supportive technologiesProficient knowledge of authentication mechanisms, and common service protocols such as LDAP, Kerberos, SIP, SMTP, and othersProficiency and demonstrated knowledge of client services and common service protocols such as VPN, RDP, SMB, DNS, DHCP, HTTP, SSL and others Hybrid This role requires employees to be in - office based on our hybrid workplace model, balancing purposeful in - person collaboration with flexibility. For most teams, this means coming into the office two days each week. Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need. About Us About Stellarus and the Ascendiun Family of Companies Stellarus, launched in January 2025, is designed to scale innovative healthcare solutions that support customers in creating a health care experience deserving of their family, friends, and neighbors. Stellarus is part of a family of organizations that is overseen by a nonprofit corporate entity named Ascendiun. The Ascendiun Family of Companies also includes Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan and Altais, a clinical services company. Stellarus’ vision is to empower its customers to create a healthcare experience that is worthy of their family, friends, and neighbors. Stellarus’ objective is to offer innovative, modern, scalable solutions that challenge the health care status quo. This very closely aligns with Blue Shield of California’s vision by using innovation to improve quality, affordability, and experience for members. To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals. Our Values: At Stellarus, our core values of agility, trust, drive, courage and service shape our approach to developing innovative product offerings. Our Workplace Model: We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility - providing clear expectations while respecting the diverse needs of our workforce. Our workplace model is designed around intentional in-person interaction, collaboration, connection, creativity and flexibility: For most teams, this means coming into the office two days per week. Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in-office time based on business need. For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being. The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews. Physical Requirements: Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day. Please click here for further physical requirement detail. Equal Employment Opportunity: External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws. JOB INFO Job Identification : 20261600 Job Category : Information Technology Posting Date : 2026-08-24T23:58:49+00:00 Job Schedule : Full time Locations : Oakland, CA, United States CA, United States Long Beach, CA, United States El Dorado Hills, CA, United States Lodi, CA, United States Rancho Cordova, CA, United States Woodland Hills, CA, United States Pay Range for California : $102740.00 to $154220.00 Pay Range for Bay Area : $115816.00 to $173848.00 Note : Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate experience, location (California, Bay Area, or outside California), and current employee salaries for similar roles. Role can be filled by a candidate requiring sponsorship : Yes