Mgr DevOps

Company Description PT. Telkom Akses is a subsidiary of PT. Telekomunikasi Indonesia Tbk, focused on broadband network infrastructure construction and managed services across Indonesia. Established on December 12, 2012, the company aims to be a leading provider of operation, maintenance, and individual infrastructure construction services for broadband networks, prioritizing quality and stakeholder satisfaction. PT. Telkom Akses supports national initiatives to expand broadband penetration by modernizing infrastructure, building new networks, and strengthening the telecommunications ecosystem. The company operates across 4 Area, covering Sumatra, Jabodetabek-Jabar, Jawa-Bali-Nusra, Papua-Maluku-Sulawesi-Kalimantan providing broad opportunities for collaboration and impact. PT. Telkom Akses is committed to operational excellence, strategic partnerships, and developing a professional, reliable workforce in access network technologies. Job FunctionManage corporate communication, stakeholder engagement, corporate reputation, and ESG initiatives to ensure consistent Company messaging, strengthen stakeholder trust, and support the achievement of the Company’s sustainability objectives. Job Function Manage application development, deployment, integration, and production operations through effective DevOps practices to ensure reliable, secure, scalable, and efficient delivery of the Company’s applications and digital services. Job Description Lead and manage IT development and operations activities to ensure reliable, secure, and effective delivery of applications, systems, and digital solutions.Manage application development, deployment, integration, and production operations to ensure system availability, performance, scalability, and business continuity.Lead and guide the Development & Operations team in delivering IT initiatives in accordance with business priorities, project timelines, and applicable IT standards.Manage DevOps practices, including CI/CD processes, release management, version control, deployment automation, and application monitoring to improve development and operational efficiency.Ensure proper implementation of change management, incident management, problem management, backup, and recovery processes to minimize service disruption and maintain system reliability.Coordinate the transition of new applications and system enhancements from development to production and ensure readiness for Business-as-Usual (BAU) operations.Ensure IT development and operational activities comply with Company policies, information security standards, IT governance, architecture standards, and applicable regulatory requirements.Monitor application and system performance, identify technical issues and improvement opportunities, and ensure timely resolution of incidents and operational problems.Coordinate with business units, IT infrastructure, information security, vendors, and other relevant stakeholders to support system development, integration, and operational requirements.Manage IT vendors and technology partners, including performance monitoring, service delivery, SLA compliance, and issue resolution.Prepare IT development and operational performance reports, including system availability, incidents, deployment performance, project progress, and improvement initiatives for Management.Drive continuous improvement, automation, and technology adoption to enhance system reliability, development speed, operational efficiency, and overall IT service quality. Qualifications Minimum Bachelor’s Degree in Information Technology, Computer Science, Information Systems, Computer Engineering, or related fieldsMinimum 5-7 years of experience in IT, with significant experience in IT Development, Application Operations, DevOps, or IT Service Management; preferably with leadership or managerial experience in telecommunications, technology, infrastructure, or similar industriesIT-related certifications such as ITIL, Cloud, DevOps, Network, Information Security, or Project Management are an advantage; willingness to provide escalation support for critical IT services when required