Site Reliability Engineer

The Site Reliability Engineer keeps our business-critical systems running optimally as part of a small DevOps team supporting a large and varied infrastructure. Your first priority is continuity of service; your second is improving operational efficiency through automation. You will design, build, and maintain stable, efficient infrastructure across production, QA, and development environments — building cloud environments in Oracle Cloud Infrastructure (OCI), improving build and deployment pipelines, and automating monitoring, backups, and security tooling. Much of this role is writing code to automate operations, so you should be comfortable scripting and programming in an operational context, including working familiarity with Java. ABOUT DYNACONNECTIONS dynaConnections is a SaaS company founded in 2001 and based in Austin, TX. Our flagship application, connectMLS, is a mission-critical platform delivered via a hybrid cloud service that connects real estate professionals with their clients, streamlining collaboration and closing millions of transactions. Customers consider connectMLS an essential component of their success. We have built a stellar reputation for delivering and maintaining a high-performance SaaS application that exceeds customer expectations, and we look for self-starters with a Customer-First attitude. When you join our team, you will enjoy flexibility, support for a healthy work-life balance, and the professional development opportunities needed to advance your career — on a team that encourages innovation and where lasting friendships are forged. We believe everyone at dynaConnections impacts the company’s future and we live by four fundamental principles: Passion – Having the right mindset for customer success.Collaboration – Engaging, designing strategies, and solving problems – together.Get Stuff Done – Turning obstacles into opportunities.Play to Win – Have fun and go "All-In" to exceed expectations. ABOUT YOU Are you interested in working with a high-energy team and the latest technology to build and manage a robust, highly efficient production platform? Are you passionate about continuous delivery and automation? Do you treat infrastructure and operations as software problems? If so, you might be a great addition to the dynaConnections team! ABOUT THE POSITION RESPONSIBILITIES Ensure the reliability, performance, and availability of development and production systems in line with business expectations and customer SLAs.Automate systems, procedures, and processes wherever practical — and document the rest.Build, improve, and maintain CI/CD pipelines and software build, packaging, and deployment processes.Implement and improve service- and host-level monitoring, alerting, and observability.Respond to incidents, troubleshoot issues, and perform root cause analysis to prevent recurrence.Use development and QA environments as a proving ground for new processes and an early warning system for production issues.Test system security and implement or advise on improvements, including backups and security tooling.Support the migration of our remaining on-premises systems to Oracle Cloud Infrastructure (OCI).Stay current with industry trends, recommend improvements worth adopting, and take on other duties as required.QUALIFICATIONS 4–5 years of experience in a Site Reliability Engineering, DevOps, systems engineering, or similar role.Strong background in operations, software development, or both.Substantial experience administering Linux-based infrastructure (Red Hat Enterprise Linux preferred), with working knowledge of Windows.Experience with cloud platforms — we run on Oracle Cloud Infrastructure (OCI), and experience with any major cloud provider applies.Proficiency with configuration management and automation tools — we use Ansible and Puppet.Experience running Docker containers in production.Strong scripting and programming skills (e.g., Python, Bash, PowerShell) and working familiarity with Java.Experience with Git-based source control (we use Bitbucket) and CI/CD pipelines.Experience with databases such as Oracle, Elasticsearch, Redis, or MongoDB.Experience with monitoring, alerting, and incident response tools, and performing root cause analysis.Familiarity with Agile practices (Scrum/Kanban) and tools such as Jira and Confluence.Excellent troubleshooting and analytical skills, with the ability to spot issues before they become problems.Clear written and verbal communication with technical and non-technical audiences, strong documentation habits, and the ability to prioritize multiple tasks in a fast-paced team environment. EDUCATION/EXPERIENCE Bachelor’s Degree in Computer Science, Information Systems, Software Engineering, or the equivalent combination of education, training, or work experience. ADDITIONAL ABILITIES (NICE TO HAVE) Experience migrating on-premises workloads to the cloud.Knowledge of backing up relational and non-relational database systems (Oracle, MongoDB, or Elasticsearch).Experience supporting Java, Angular, React, iOS, or Android applications.Experience with additional cloud providers such as AWS or Azure. CULTURE Daily Standup MeetingsOpen Door PolicyCasual Work EnvironmentFlexible Schedules with On-Site, Hybrid, and Remote OptionsDiversity Employment BENEFITS HEALTH PLANS (Employer Paid, 100% Employee Coverage)Health InsuranceHealth Savings AccountDental InsuranceVision InsuranceAD&D InsuranceBasic Life InsuranceRETIREMENT401(K) PlanTIME OFFPaid Time Off (PTO)Paid Sick TimePaid HolidaysParental Leave PERKS Professional Development Opportunities (Access to Online Courses)Employee Appreciation EventsGym Membership (Wellness Program)