Corporate Account Manager

Job DescriptionDevelop strategic business partnerships with existing customers to be in line with department's direction and customer strategy to deliver business objectives (Sales & Market Share) Cultivate relationships and manage new and recurring clients - you’ll do what it takes to keep them happy and upsell their business either by adding more users or activating existing user base Take lead and coordinate with cross functions on customer projects: i.e. marketing & retention campaign development, etc. Develop the overall strategy for revenue growth through cross-functional collaboration; e.g. top line growth through increasing the Gross Merchandise Value output from Key Corporate Customers Ensure effectiveness of monthly campaign and ROI for every promotions/ activities implemented in responsible account(s) and timely customer payment Regular business review and analysis internally and externally to identify gaps and opportunities Implementing new business strategies to expand existing customer base and to secure targets by searching and screening for new customers such as corporate projects etc. Provide quality follow up with customer inquiries, pre-sales to post-sales service and technical support to customers to maintain relationships with all potential and existing clients. Generate new ideas and implement right tactics for Account Growth Achieve the set target by focusing on the development of Active Users and Active Corporates