Customer Care Representative

Entain — Austria · Posted ~1 hour ago

Junior Full-time Visa History ✓

Skills

customer service communication skills problem solving multilingual support

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Summary ✨ AI‑Generated

Provide professional customer support across multiple channels, assist users with services, and use various tools while collaborating within a central operations team.

Highlights

Full-time customer support role offering experience with digital and retail services while working with diverse tools and teams.

Description

Job DescriptionProvide professional customer serviceOffer retail and digital supportUse a variety of tools in your workWork within a central department Entain CUSTOMER CARE REPRESENTATIVE | SmartRecruiters Google Chrome Microsoft Edge Apple Safari Mozilla Firefox CUSTOMER CARE REPRESENTATIVEFull-timeReferral Band: ♥Company DescriptionSports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it’s your game. So let’s win together.nbsp;Job DescriptionProvide professional customer serviceOffer retail and digital supportUse a variety of tools in your workWork within a central departmentQualificationsBe fully bilingual in Dutch and FrenchBe able to listen, analyse and solve problemsBe able to work well under pressure, be methodical and punctualHave an interest in sport, casinos and bettingBe sociable, motivated and driven by a thirst for learningAdditional InformationWhat we offer :We offer an attractive and competitive compensation package, complemented by a range of additional benefits designed to support your well-being and promote a healthy work-life balance.Full-time contract (38 hours/week – 5 days)Meal vouchers: €10 per worked dayEco-vouchersGift voucherTravel expenses:100% reimbursement of public transport costs or mileage allowance (legal rate)Reimbursement of travel expenses for professional eventsCompany laptopReimbursement of home internet costs4 additional vacation days on top of the 20 statutory annual leave days*Pension insuranceHospitalization insuranceAnnual bonus (CCT90) based on collective objectives13th-month salary*Double holiday pay**pro-rated based on the hours worked during the current or previous year.By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyJob LocationGoogle Maps requires functional cookies to be enabledI'm interestedI'm interestedPrivacy NoticeI'm interestedRefer a friendshare this jobShare to WeChat×Copy the link and open WeChat to share.Copy to clipboardOpen WeChatShare to WeChat×Use Scan QR Code in WeChat and click ··· to share.