Customer Due Diligence Analyst

Job DescriptionThis is a hybrid role.Reporting to the CDD Team Leader (Operations) Sofia, this role is responsible for conducting detailed investigations of Company Digital/Multi Channel UK customers to detect potential money laundering risks and reviewing customers and incidents where risk triggers are identified, or internal thresholds are met. These investigations are conducted to ensure that the customer can legitimately support their levels of play and that there are no clear risk factors in their profile. This is a requirement that aims to reduce the business risk and impact of those customers who are either not willing or able to justify their source of funds as well as being able to prevent the use of the proceeds of crime. Salary range for this role, based on experience level is 19,000 Euros The Digital CDD UK Teams comprises of colleagues based in Woking, Manila and Sofia and are responsible for all CDD Digital functions relating to UK and ROI Entain Group brand customers. We also work with colleagues in the Retail and International CDD divisions sharing experience, best practice and knowledge to minimize the risk of money laundering to the business. You Will: Produce detailed customer reviews with clear, accurate case files where risk triggers are identified, or internal thresholds are met.Work closely with the Customer Protection Contact Centre to ensure customers are contacted where appropriate to understand their circumstances and provide appropriate Safer Gambling advice.Identify Money Laundering or Terrorist Financing issues and escalate concerns in a timely manner.Review open-source information and documents provided by customers to assess Affordability and evaluate any financial crime or Safer Gambling concerns.Liaise with the UK Retail CDD Team when appropriate to gather full details of cross product customers.Ensure proper record-keeping of data analysed and decisions made.