DevOps Engineer - Generative AI

Skills Required: We’re seeking an experienced developer to enhance our internal tools that empower Production Support teams. You’ll work on innovative solutions combining GitHub Actions automation, LLM-driven workflows, and Ansible-based infrastructure management to streamline email handling and server/container operations. Key Responsibilities: • Design and develop automation tools for email triage/management using LLMs • Build and maintain GitHub Actions pipelines for CI/CD of production support tools • Create Ansible playbooks for server/container configuration management • Integrate AI/LLM capabilities into existing production support workflows • Collaborate with infrastructure teams to ensure scalability and reliability • Provide L3 support for developed tools and automation frameworks Required Qualifications: • Minimum 5 years of software development experience • Proven expertise with GitHub Actions for automation and CI/CD • Hands-on experience developing LLM-integrated applications (e.g., GPT, BERT) • Strong Ansible automation skills for Linux/Windows servers and containers • Proficiency in Python, YAML, and shell scripting • Experience with email parsing/processing systems (e.g., MIME, SMTP APIs) • Familiarity with containerization (Docker/Kubernetes) and cloud platforms (AWS/Azure) Preferred Skills: • Experience with internal infrastructure and compliance requirements • Knowledge of production support processes (incident/problem management) • Familiarity with monitoring tools (Splunk, AppDynamics) • Agile/Scrum methodology experience