Software Engineering Manager - Integrations

Position Purpose: The Software Engineering Manager – Partner Integrations will lead the design, development, and delivery of integration solutions that enable seamless connectivity between SRS/Heritage systems and external partners, customers, distributors, and fulfillment providers. This role is responsible for supporting the technical onboarding of new partners, accelerating integration timelines, and building scalable, reusable APIs and EDI integrations that drive business growth. The ideal candidate is a hands-on leader with deep experience in API development, EDI standards, system integrations, and cloud-native architectures, capable of balancing rapid delivery with long-term platform strategy. This leader will play a critical role in supporting and extending our Enterprise Integration Layer (EIL) by ensuring partner integrations—whether API-based or EDI-driven—are built as reusable capabilities rather than one-off solutions. The role must balance API-first strategies with established B2B/EDI transaction models required for fulfillment, logistics, and retail ecosystems. Key Responsibilities Partner Integration Leadership Lead the technical onboarding of new partners and customers across both API and EDI integration models, ensuring smooth and efficient integration into the Heritage ecosystem.Act as the primary engineering leader supporting partner integrations, working closely with business development, product, and external partners.Translate partner requirements into scalable integration solutions, balancing customization with platform reuseEvaluate and recommend appropriate integration patterns:REST APIsEvent-driven architectureEDI batch/file-based modelsHybrid approachesOwn integration success from onboarding through production stabiliAPI, EDI, and Integration DevelopmentDesign, build, and maintain custom APIs, services, and integration applications to support partner onboarding and growth initiatives.Design, implement, and support EDI integrations using:ANSI X12EDIFACTSupport core transaction sets:850 (Purchase Order)855 (Acknowledgment)856 (ASN)810 (Invoice)846 (Inventory)Ensure APIs follow enterprise standards aligned with the Enterprise Integration Layer (EIL), including canonical data models, observability, and security.Develop integration patterns that support both real-time APIs, event-driven architectures, and EDI workflows. Fulfillment & Order-to-Cash Integration Leadership Own EDI-based fulfillment integrations supporting order-to-cash workflowsEnsure accurate processing of:OrdersShipment notificationsInvoicesInventory updatesImplement EDI acknowledgment handling (997/999) and reconciliation processesPartner with operations, supply chain, finance, and customer service teamsDrive standardization to reduce partner-specific customization Custom Solutions for Growth Build targeted applications and services to enable strategic partner capabilities such as:Order integration and automationPricing and catalog synchronizationCustomer onboarding workflowsData exchange and transformation servicesEDI-driven fulfillment workflowsMake pragmatic decisions on when to build reusable services vs. purpose-built solutions to accelerate revenue opportunities. Architecture and Scalability Ensure all partner integrations are designed for scalability, reliability, and performance, avoiding point-to-point technical debt where possible.Collaborate with Architecture and Platform teams to align integrations with enterprise standards and long-term platform strategy.Drive adoption of API-first and reusable integration patterns.Establish reusable:EDI transformation librariesCanonical mappings Agile Delivery and Execution Lead a high-performing Agile team delivering integration solutions in a fast-paced environment.Ensure continuous integration and deployment of reliable solutions using DevOps best practices.Own delivery timelines for partner integrations, often tied directly to revenue and customer commitments. Observability and Operational Excellence Implement strong monitoring, logging, and alerting practices for all integrations.Ensure rapid detection and resolution of issues impacting partners, minimizing downtime and business disruption.Collaborate with L1/L2 support teams to ensure smooth operational handoff and incident management. AI-Enabled Engineering and Innovation Drive adoption of AI-assisted software development across the team, leveraging tools such as GitHub Copilot and agent-based workflows to improve developer productivity and code quality.Embed AI into the entire software development lifecycle (SDLC), including:Requirements analysis and API design accelerationAutomated code generation and refactoringTest case generation and intelligent QA automationAI-assisted debugging using logs, traces, and telemetryUtilize AI to enhance integration development, including mapping, transformation logic generation, and documentation of APIs and partner workflows.Partner with architecture and platform teams to explore agentic integration patterns, where AI can orchestrate workflows, monitor integrations, and proactively resolve issues.Continuously evaluate emerging AI capabilities and integrate them into engineering practices to maintain a competitive advantage. Team Leadership and Development Mentor and coach engineers on API design, EDI Standards, integration patterns, and partner-facing solutions.Foster a culture of ownership, accountability, and speed, aligned with business outcomes.Manage all HR responsibilities, including performance reviews, career development, and team planning.Promote continuous learning, especially in modern integration patterns and AI-enabled engineering practices. Reporting Structure Direct Reports: 5+ Software Engineers, BAs, QAs focused on integrations and API development Minimum Qualifications Proven experience as a hands-on engineering leader in API development and system integrationsMinimum 5 years of experience building cloud-native applications and integrations using Microservices or SOAStrong expertise in:Azure (Functions, API Management, Service Bus/Event Grid).NET / C#RESTful APIs and integration patternsEDI standards (ANSI X12, EDIFACT)Common EDI transactions (850, 855, 856, 810, 846Experience designing and implementing partner-facing APIs and external integrationsExperience with EDI platforms/tools (SPS Commerce, Cleo, Boomi, MuleSoft, Logic Apps, or similar)Strong understanding of data transformation, mapping, and orchestrationExperience with CI/CD pipelines and DevOps practicesKnowledge of security standards (OAuth, API security, OWASP)Experience with observability tools and logging frameworksPractical experience applying AI-assisted development tools and building or integrating AI-driven solutions (e.g., leveraging LLMs, automation, or intelligent workflows to enhance engineering productivity or system capabilities)Ability to balance speed of delivery with long-term architectural integrity Preferred Qualifications Experience working with Enterprise Integration Platforms or Integration Layers (EIL)Experience modernizing EDI toward API/event-driven architecturesFamiliarity with event-driven architectures and messaging systemsExperience in eCommerce, distribution, fulfillment or B2B partner ecosystemsExposure to data platforms such as Snowflake or BigQueryExperience working with integration partners or third-party vendorsStrong business acumen with the ability to prioritize integrations based on revenue impactExperience designing or implementing AI Agents or agentic workflows, including orchestration of multi-step processes, autonomous decisioning, or AI-driven integration patternsFamiliarity with modern AI architectures such as Retrieval-Augmented Generation (RAG), vector databases, and agent frameworks Core Competencies Partner-Focused Engineering Ability to understand partner needs and translate them into practical, scalable technical solutions. Integration Architecture Expertise Deep understanding of API design, system interoperability, and integration patterns. AI-Driven Engineering Mindset Leverages AI tools and agentic workflows to enhance productivity, quality, and operational efficiency. Speed with Discipline Delivers solutions quickly while maintaining architectural integrity and avoiding long-term technical debt. Strategic Thinking Balances immediate partner needs with long-term platform evolution and reuse. Communication and Influence Effectively communicates with internal teams and external partners, bridging business and technical discussions. Ownership and Accountability Takes full ownership of partner integration success, from onboarding to production stability. Why This Role Matters This role sits at the intersection of growth, partnerships, fulfillment operations, and technology. Every successful partner integration directly enables: New revenue streamsFaster customer onboardingReliable order-to-cash executionStronger partner relationshipsIncreased platform adoption By combining custom development, reusable API and EDI capabilities, and AI-enabled engineering, this role ensures we scale efficiently while remaining flexible enough to win new business. Not the right job for you? Register your details at the 'Introduce Yourself' link (top right) and we'll be in touch! Job Location: SRS Distribution - McKinney 7440 State Highway 121 McKinney, TX 75070-3104 As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law. Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility. ‎ Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.