Application Engineer

Job Req ID: 29982 About Supermicro Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. Job Summary As a global leader in server technologies, Supermicro has been growing extremely fast in many key markets such as AI/ML, Cloud Computing, Big Data, HPC, Storage, etc. To meet the market demand, Supermicro is developing end to end enterprise IT solutions with compute, storage, networking all integrated into full rack or multi-rack level systems. Supermicro is seeking a Sr. Product Manager who can work with enterprise customers and win business with enterprise and data center solutions. Essential Duties And Responsibilities Includes the following essential duties and responsibilities (other duties may also be assigned): Work with design, Validation engineers and System PM's to support New AMD CPU/GPU Product Introductions (NPI)Ability to work on AI, Agentic AI, GPU, and CPU related server product linesWork directly with customers. Sales Reps, FAEs and onsite team to resolve issues relating to motherboard, server systems, computer peripherals, and softwareWork with various internal teams, R&D HW, SW, and production to resolve technical issuesUse AI to quickly diagnose and troubleshoot HW/SW related field issues, establish a root cause, and propose a suitable solutionActs as the product expert, with deep technical understanding, engaging with both the product support team and development team to provide correct product solutions to customers Qualifications BSEE or Computer Engineering/Science, MSEE or Computer Engineering/Science with 2+ years of relevant experience preferredFamiliar with compute, storage, GPU and networking server technologies and engineering principlesInitiative and ability to work in a self-directed environment and Strong communication skill in both verbal and writtenFamiliar in utilizing AI to analyze data and providing usable troubleshooting results is a major plusExperience and knowledge in AI SW development, implementation and deploymentHighly analytical, creative, detail oriented, organized, good team playerTechnical support in PC/Server industry or Extensive knowledge of Supermicro product offerings, server technology and configuring server systems are a plus Salary Range $90,000 - $110,000 The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs. EEO Statement Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.