DevOps Engineer

ROLE OVERVIEW As our DevOps Engineer, you will own the infrastructure that powers IHS's custom applications, building and operating the Azure ecosystem behind our Elixir/Phoenix reporting and mobile field applications, plus the services and automation workflows our teams rely on across 25+ brands. This is a hands-on infrastructure role. You will design and manage CI/CD pipelines, provision infrastructure as code, run our containerized workloads, and keep everything secure, observable, and reliable, partnering closely with engineering and product delivery to build standardized, repeatable deployment patterns so brands can move fast within clear guardrails. AI is central to how we build at IHS. You will use AI tools such as Claude, Gemini, and OpenAI as a primary workflow for writing infrastructure code, automation, and tooling, shipping frequently and iterating quickly. While AI accelerates delivery, you remain fully accountable for architecture, security, and reliability. You will be part of a very collaborative, very agile team working collectively to fulfill our mission of saving our communities from unscrupulous contractors. We promise an open and transparent environment where you'll be surrounded by highly intelligent people all working together towards a common goal. KEY RESPONSIBILITIES Build, own, and continuously improve CI/CD pipelines that automate build, test, and deployment for our custom applications, including reliable release gates and rollback strategies.Provision and manage Azure infrastructure as code (Bicep and/or Terraform) so our footprint stays version-controlled, reviewable, and reproducible across environments and brands.Stand up and operate the compute running our applications (Container Apps, App Service, or AKS), including containerization, scaling policies, and dev/staging/training/prod environment parity.Own secrets, identity, and access management using Azure Key Vault, Entra ID, managed identities, and RBAC, including how integration and API credentials are stored and rotated.Design and maintain a secure network posture across VNets, private endpoints, DNS, firewalls, and API gateway/front door.Build observability and reliability into everything through Azure Monitor, Application Insights, and Log Analytics, with alerting, incident response, and clear SLAs.Manage backup, restore, and disaster recovery for application state and PostgreSQL, and support orchestration and monitoring of data pipelines.Drive cost governance (FinOps) through tagging, budgets, and right-sizing so infrastructure spend stays visible and controlled across 25+ brands.Create change control governance, deployment standards, and golden paths that enable scalable, self-service releases.Partner closely with engineering, product delivery, and brand teams to prioritize requests, troubleshoot issues, and continuously improve delivery.Leverage AI tools (e.g., Claude, Gemini, OpenAI) as a primary workflow to write, refactor, and test infrastructure code and automation in rapid, iterative cycles. REQUIREMENTS Professional experience building and operating cloud infrastructure on Azure in a production environment.Hands-on experience designing and maintaining CI/CD pipelines (Azure DevOps or equivalent).Strong infrastructure-as-code skills (Bicep, Terraform, or ARM) with a version-controlled, reproducible approach to infrastructure.Practical experience with containers (Docker) and running containerized workloads in Azure (Container Apps, App Service, or AKS).Solid grasp of cloud security fundamentals: identity (Entra ID), secrets management (Key Vault), RBAC, and networking.Experience with monitoring, logging, alerting, and incident response, with a genuine ownership mindset around reliability.Hands-on experience using AI tools as a primary method of writing, debugging, and refining code, and comfort owning the output and validating accuracy.Strong communication skills, with proven success supporting engineering teams and cross-functional partners.A proactive, iterative work style, comfortable deploying frequently, gathering feedback, and improving quickly.Preferred: platform engineering experience building self-service tooling and golden paths for development teams.Preferred: experience operating managed PostgreSQL at scale, including performance tuning, backups, and disaster recovery.Preferred: familiarity with Elixir/Phoenix, or exposure to hosting/governing AI workloads (Azure OpenAI, Claude API).Ability to travel up to 10% of the time. BENEFITS Opportunities for professional growth and development tied to your personal interestsA transparent, supportive, and collaborative work environmentThe chance to make a positive impact on our communities and the environmentCompetitive: Health, dental, and vision coverage; PTO; Paid Holidays; Life Insurance; 401k with matchSalary ranging from $120,000-$140,000 dependent on experience ABOUT US Infinity Home Services (“IHS”) was founded by Wisconsin entrepreneurs with a simple but ambitious goal: to raise the standard of residential roofing and exterior remodeling and “Save our Communities from Unscrupulous Contractors.” Today, we are recognized as a leader in our industry delivering exceptional roofing, windows, and siding installation services using only the most trusted, top‑quality materials. Our platform brings together a family of respected local brands, empowering each to enhance service delivery, strengthen community presence, and expand market share. We stand behind every job we perform, using top quality materials, best‑in‑class installation practices, and an ongoing commitment to do the right thing. IHS is rapidly expanding both organically and through strategic acquisitions. As we shape the future of the Home Services industry, we seek ethical, forward‑thinking professionals who bring innovation, integrity, and craftsmanship to their roles. The work we perform directly protects our customers’ most important investment, their homes! IHS is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.