Technical Environment Engineer

Dawn InfoTek Inc. is a professional IT consulting firm that partners with major financial institutions, investment firms, and government organizations. We are dedicated to delivering cutting-edge consulting services and recruiting top IT talent across all levels for our clients. We are currently seeking an Technical Environment Engineer to join a dynamic development team supporting one of our major financial clients . Job Type: PermanentWork Model: Hybrid (3 days in office)2 days – Downtown Toronto & 1 day – North Yo rkStart Date: AS AP Role Summ aryThe Technical Environment Engineer is responsible for ensuring the stability, performance, and availability of QAT and non-production environments across complex enterprise platforms. This role leads incident triage and resolution, performs advanced technical troubleshooting, and serves as a key liaison between application teams, infrastructure teams, and external partners. Exceptional communication skills and strong ownership are essential to drive timely issue resolution and continuous improveme nt. Must Have Sk ills1-3 years of experience in QA, web development, supporting QAT and non-production environments in enterprise-scale systemsStrong experience handling, prioritizing, and resolving incidents and service requests using tools such as JIRA and ServiceNowExperience performing QA activities including functional testing, regression testing, integration testing, and user acceptance testing (UAT)Proven ability to analyze system, application, and infrastructure logs to diagnose and resolve issuesSolid understanding of APIs, endpoints, and service integrationsHands-on experience with Dynatrace, OpenShift, ELK stack, and AWSAbility to lead incident triage, escalation, and root cause analysis activitiesExtremely strong communication skills, with the ability to collaborate effectively with multiple internal and external t eams Nice to HaveHands-on coding or scripting experience (e.g., Java, Python, Shell, PowerShell)Experience supporting cloud-native, containerized, or microservices-based architecturesFamiliarity with CI/CD pipelines, deployment processes, and release managementPrior experience in financial services or other highly regulated environmentsExperience creating and maintaining runbooks, operational documentation, and knowledge articles in ConfluenceExperience mentoring junior engineers or providing technical leade rship Edu cationBachelor’s degree or Diploma in Computer Science, Information Technology, Engineering, or a related field Sal ary60K+