DevOps Site Reliability Engineer

About The Company The Reynolds and Reynolds Company is a leading provider of automotive dealership management solutions, dedicated to enhancing the efficiency and productivity of automotive retail businesses. With a rich history of innovation and a commitment to customer satisfaction, the company offers a comprehensive suite of software, services, and support that streamline operations, improve customer engagement, and drive growth. Recognized for its industry expertise and technological advancements, Reynolds and Reynolds continues to set the standard for excellence in automotive retail technology, serving thousands of dealerships nationwide and beyond. About The Role Auto Data Direct (ADD), a division of Reynolds and Reynolds, is seeking a talented DevOps Site Reliability Engineer to join our dynamic team. In this role, you will be instrumental in maintaining and enhancing the reliability, security, and performance of our customer-facing products. Your responsibilities will include designing scalable solutions, automating deployment processes, and ensuring the robustness of our network and application infrastructure. This position offers an excellent opportunity to work on innovative projects within a fast-paced environment, utilizing cutting-edge technologies to deliver real-time access to vital motor vehicle, vessel, and driver license records. The ideal candidate will be proactive, detail-oriented, and passionate about continuous improvement and technological excellence. Qualifications Applicants should possess a Bachelor's degree in Management Information Systems (MIS), Computer Information Systems (CIS), Computer Science, Engineering, or a related field, or equivalent work experience. Candidates must have hands-on experience with virtualization, scripting, and automation, along with a solid understanding of server hardware and network communications. Familiarity with both Windows and Linux server operating systems is essential, along with proficiency in programming and scripting languages such as Bash, PowerShell, JavaScript, TypeScript, or C#. Experience with container orchestration tools like Kubernetes and cloud platforms such as AWS is highly desirable. Strong communication skills, both verbal and written, are necessary to effectively collaborate with team members and clients. A demonstrated passion for learning new skills rapidly and applying them effectively is also required to succeed in this role. Responsibilities Design and develop innovative strategies to address complex business and technical challenges, ensuring system scalability and reliability.Gather and analyze system requirements, researching and selecting optimal technological solutions to meet organizational needs.Lead the automation of build, deployment, and testing processes to streamline operations within our advanced production data centers.Utilize Security Information and Event Management (SIEM) tools to monitor, analyze, and enhance system security and performance.Collaborate with cross-functional teams to implement infrastructure improvements and ensure high availability of services.Participate in on-call rotations and incident response activities to quickly resolve system issues and minimize downtime.Maintain comprehensive documentation of system configurations, procedures, and best practices to support ongoing operations and audits. Benefits Reynolds and Reynolds is committed to providing a supportive and balanced work environment. Our comprehensive benefits package includes medical, dental, vision, and life insurance, along with a health savings account to promote wellness. Employees are eligible for a 401(k) plan with up to 6% company matching, fostering long-term financial security. We prioritize professional growth through ongoing training and development programs, with opportunities for promotion from within. Our hybrid work schedule allows eligible employees to work remotely up to two days per week following successful completion of training. Additional benefits include paid vacation and sick leave, eight paid holidays, and referral bonuses. We also promote a healthy lifestyle by maintaining a non-smoking workplace environment, ensuring our associates' well-being is a top priority. Equal Opportunity Reynolds and Reynolds is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other protected characteristic. Our commitment to fairness and equality ensures that every individual has the opportunity to succeed and grow within our organization.