Head of Engineering

Job DescriptionWe're seeking a Head of Engineering to lead software design, drive system robustness, and ensure timely delivery of scalable solutions—all aligned with business goals. This role blends technical leadership with project execution, guiding complex initiatives while optimizing team performance. If you're an experienced engineering leader with a deep background in Java, API development, and modern architecture practices—and you're passionate about driving technology transformation and developing high-performing teams—apply to join us and help shape the future of our engineering success. Responsibilities: Lead technology modernization and transformation initiatives, evolving legacy systems into scalable, cloud-native architectures.Break down complex projects into manageable tasks, upholding high standards in software design, especially for Java-based backends and API-driven services.Define project scopes and influence product and engineering direction with a strong focus on modern backend architecture and MACH principles.Optimize performance, code quality, and system uptime; enhance visibility through key engineering metrics.Champion new Ways of Working (WoW) across engineering teams to foster agility, innovation, and delivery excellence.Collaborate cross-functionally to align engineering execution with business priorities and resolve organizational challenges.Mentor engineers and drive knowledge-sharing on MACH architecture, cloud platforms, and service-oriented patterns.Recruit top engineering talent and promote the company's tech brand through open-source contributions, tech talks, and community engagement.Role Context This role is within the CRM domain and requires a leader who can bring both technical authority and operational maturity.The primary mandate of this role is to drive internal modernization initiatives and lead meaningful technology transformation across the organization.Lead tech transformation programs in areas such as Royalty and Rewards, driving deep architectural improvements and process transformation beyond standard delivery execution.Experience & Seniority Minimum 5+ years of people management experience in engineering leadership roles.Team Structure Lead an organization of 50–100 engineers across multiple squads, including Engineering Managers and Tech Leads within the reporting structure.Operate effectively as a second-line leader with a strong focus on coaching, mentoring, and developing managers as well as senior technical leaders.