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Field Service Engineer

Nearfield Instruments — Taiwan · Posted ~1 hour ago

Onsite Visa History ✓

Skills

Field service Preventive maintenance Equipment troubleshooting Hardware upgrades Software upgrades Customer support Technical problem solving

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Summary ✨ AI‑Generated

A growing high-tech equipment provider is expanding its international service organization and is seeking a Field Service Engineer to support advanced industrial customers. You will perform preventive and corrective maintenance, execute hardware and software upgrades, troubleshoot technical problems and ensure reliable operation of sophisticated equipment at customer facilities.

Highlights

Work directly with advanced industrial customers, maintain and upgrade sophisticated equipment, solve complex technical issues and see the practical impact of your work on customer sites.

Description

Join Nearfield Instruments needs you to support leading edge semiconductor customers.Chips are shrinking, becoming increasingly powerful and complex. Currently used metrology systems in the semiconductor industry no longer meet process control requirements. Nearfield Instruments is an exciting scale up that offers the capability of measuring the most complex 3D structures at with precision and speed. As a field service engineer, you will play a key role in delivering the solution for each customer’s metrology needs. Would you like to collaborate with the world’s leading chipmakers and get to see the results of your work in practice? We’re expanding to Taiwan and are looking for pioneers toWhat you’re going to do?As a Field Service Engineer, you will be servicing our semiconductor metrology systems at the customer fab. You are responsible for periodic and preventive maintenance of our products and execute hardware (HW) and Software (SW) upgrades. You solve potential problems that occur during wafer operations. You also improve procedures, do administrative updates in the issue database, and suggest improvement proposals to increase the serviceability and reliability of NFI products.Besides working to improve our systems you are our eyes and ears in the customer fabs for customer feedback about Nearfield and competition.The work will include:• Troubleshoot on NFI products in case of problems.• Collect logging and diagnostics data, analyse and discuss it with the support team and conduct root-cause analysis• Execute and /or implement solution for problems during service or upgrade.• Execute tests on (sub)system level and document progress of service and test plans.• Solve and/or report problems during service and come with improvement proposals.• Replace spare parts and / or upgrade spare parts using procedures and tools.• Create test and calibration procedures for (sub)systems of NFI products.• When required, order spare parts and tools from NFI headquarters.• Inspection and registration of delivered spare parts and consumables.• Prepare facilities, tools, procedures and system for service and upgrade.• Maintain the toolbox which includes inspect and cleaning tools and in case broken, replacing these tools