Senior Product Manager

RQ11361 – Product Manager – Senior Client: Ministry of Public and Business Service Delivery and Procurement Work Location: 87 Sir William Hearst Ave / 400 University Ave / 301 St Paul St, St. Catharines, ON L2R 3M8, Toronto, Ontario — Onsite Estimated Start Date: August 17, 2026 Estimated End Date: March 31, 2027 Business Days: 168 Extension: 134 days Hours: 7.25 hours per day Security Level: No Clearance Required Role Overview We are seeking a Senior Product Manager with 10+ years of experience in product management, stakeholder relationship management, Agile/Scrum delivery, risk and issue management, product road mapping, and executive-level communication. The successful candidate will be responsible for defining product vision and strategy, prioritizing product backlogs, coordinating balanced Agile teams, managing stakeholder relationships, identifying and mitigating risks, and ensuring the successful delivery of customer-focused products. Experience working with business teams, product owners, UX designers, and development teams in complex environments is essential. Key Responsibilities Relationship Management – 35%Communicate and mediate effectively with business teams and core team members to ensure products progress according to schedule and product road map.Build teams, establish consensus, and maintain strong stakeholder relationships.Develop and implement strategies to overcome resistance to change.Identify and capitalize on forces supporting change throughout product delivery stages, including Discovery, Alpha, Beta, and Live or similar methodologies.Maintain alignment among product teams, stakeholders, sponsors, and senior management. Product Management, Risk, Issues, Scheduling & Reporting – 35%Articulate the product vision and product strategy to provide clear direction to the product team.Prioritize product features and manage the product backlog.Establish and track measurable product objectives and success criteria.Develop, maintain, and communicate product road maps covering current, near-term, and future priorities.Identify potential risk events and issues proactively and develop appropriate mitigation strategies.Assess and prioritize risks and issues at program management and senior executive levels.Recommend mitigation strategies and provide decision support to senior stakeholders.Deliver products using balanced teams consisting of product owners, UX designers, and developers through Agile/Scrum methodologies.Apply Scrum Master practices where required; Scrum Master experience is preferred.Gather and develop requirements to create and maintain detailed product schedules and/or integrated plans.Prepare product, program, and/or portfolio reporting for multiple senior-level stakeholders.Participate in steering committees and stakeholder forums.Determine when software and product features are ready for release to maximize customer value and feedback.Continually de-risk product direction using validated customer needs and business opportunities.Communicate product direction, decisions, progress, and risks effectively to stakeholders and sponsors. Technical Skills – 10%Demonstrate basic knowledge of the Microsoft Azure cloud platform.Utilize online collaboration and productivity tools, including:MIROAtlassian ConfluenceTrelloMicrosoft Office 365Google DriveZoomSlackMicrosoft TeamsDemonstrate knowledge of backlog management tools, including:JIRAAzure DevOpsPivotal Tracker Soft Skills – 20%Demonstrate strong interpersonal and negotiation skills.Possess excellent presentation, verbal, and written communication skills.Demonstrate strong analytical, problem-solving, and decision-making capabilities.Work effectively as a collaborative team player.Demonstrate a proven track record of meeting deadlines and delivering high-profile, high-risk, and complex initiatives. Specific Product Management Deliverables The Senior Product Manager may be responsible for producing and maintaining deliverables including: Product vision and product road map covering current, near-term, and future timelines.Product strategy defining target audiences, end-user needs, problems to solve, and value propositions.Customer discovery insights based on end-user research activities.Product features and functions documented through product backlogs and user stories developed with the business product owner.Product KPIs, success criteria, and supporting metrics dashboards.Product decision and direction rationales.Product success stories and documented product wins.Continuous delivery of product features to enhance the minimum viable product through user-centred design and Agile/Scrum delivery methodologies.Product risk identification and mitigation strategies.Executive summaries, product status reports, and communications for senior management. Senior Product Management Deliverables Through ongoing product management, monitoring, and reporting, the Senior Product Manager will: Identify strategic and operational requirements within the product management environment for IT initiatives.Provide advice and recommendations for refining and enhancing product management delivery processes.Develop product design criteria, planning activities, business objectives, communication protocols, and reporting processes.Implement product planning, prioritization, and phasing strategies.Manage product issues, quality assessments, and transition requirements.Direct, coordinate, and monitor product management activities to achieve timely, cost-effective, high-quality, business-focused, and customer-focused outcomes. Required Skills & Experience Skill / Experience Requirement Overall Product Management / Relevant Experience 10+ years Communication and mediation with business teams and core team members Required Team building, consensus building, and relationship management Required Change management across Discovery, Alpha, Beta, Live or similar methodologies Required Proactive risk and issue identification and mitigation Required Executive-level risk and issue management Required Product road map development and maintenance Required Agile/Scrum product delivery with balanced teams Required Scrum Master experience Preferred Requirements gathering and product scheduling/integrated planning Required Product/program/portfolio reporting to senior executives Required Steering committee and stakeholder forum participation Required Microsoft Azure cloud platform Basic knowledge MIRO, Confluence, Trello, Microsoft Office 365, Google Drive, Zoom, Slack, Microsoft Teams Required knowledge JIRA, Azure DevOps, Pivotal Tracker Required knowledge Interpersonal and negotiation skills Strong Presentation, verbal, and written communication Strong Analytical, problem-solving, and decision-making skills Excellent Delivery of high-profile, high-risk, complex initiatives Proven experience Nice to Have Ontario Public Service (OPS) experienceScrum Master experience How to Apply If you are interested and your profile matches the requirements, please send the following documents to hrsmss@smsoftconsulting.com by Monday, August 24, 2026, at 12:00 PM EST: Updated Resume in Word format – MandatoryReferences – MandatoryExpected Hourly Rate – MandatoryVisa Status – MandatoryLinkedIn ID – Mandatory Important: Applications submitted without all mandatory documents cannot be processed. If this opportunity is not suitable for you, please feel free to forward it to experienced Senior Product Managers with 10+ years of experience, particularly professionals with strong Agile/Scrum product delivery, product road mapping, risk management, stakeholder engagement, executive reporting, Azure, and backlog management experience. OPS experience and Scrum Master experience would be an advantage.