Site Reliability Engineer (SRE) - NC

Job#: 3047310 Job Description: Client: Financial Services Job Title: Infrastructure Engineer 3 – Contingent Role: Site Reliability Engineer (SRE) / Production Engineer Location: Zone 2 Work Arrangement: Hybrid Contract Length: 18mo Bill Rate: $50 - $57/hr (OT40) Conversion Opportunity: Yes (No sponsorship available) Top Requirements Site Reliability Engineering (SRE) experience including monitoring, observability, alerting, and incident responseSalesforce platform support and administration experienceAutomation and scripting skills (Python, Unix/Linux, Shell Scripting)Cloud, OpenShift, containerization, and platform engineering experienceMonitoring and observability tools such as Splunk, Grafana, Dynatrace, Prometheus, or AppDynamics Job Summary In this contingent resource assignment, you will participate in moderately complex Infrastructure Engineering initiatives supporting Small Business Lending and Deposit platforms. This role focuses on production engineering, site reliability, application support, platform modernization, observability, automation, and operational excellence. The successful candidate will support critical digital banking and lending applications while helping modernize environments migrating to OpenShift Container Platform (OCP). This role combines production support, incident management, automation, Salesforce platform support, monitoring, and continuous improvement initiatives designed to enhance platform reliability and operational efficiency. Day-to-Day Responsibilities Site Reliability Engineering (SRE) Support production health, stability, and platform reliabilityMonitor enterprise applications and infrastructureDevelop and improve alerting strategies and operational dashboardsBuild observability solutions and performance metricsDrive improvements in uptime, reliability, and operational efficiencyParticipate in incident response and service restoration activities Production Support & Operations Participate in daily production support standupsReview offshore support handoffs and operational updatesInvestigate production incidents, alerts, and application failuresManage support tickets and operational escalationsSupport application deployments and infrastructure changesCoordinate with engineering and business teams during critical incidents Salesforce Platform Support Support Salesforce-based applications and platform operationsTroubleshoot:Application IssuesIntegrationsWorkflowsAPIsPlatform ConfigurationsSupport Salesforce deployment and release activitiesAssist with platform support and production stability initiativesApply Salesforce security and governance standards Monitoring & Observability Build and maintain monitoring dashboardsDevelop operational reporting and alerting capabilitiesUtilize tools such as:GrafanaSplunkDynatracePrometheusAppDynamicsThousandEyesIdentify availability, performance, and reliability risksImprove application and infrastructure visibility Automation & Engineering Develop automation to reduce manual operational workCreate scripting solutions using:PythonUnix/Linux ShellOther scripting tools as appropriateImplement repeatable operational processesImprove deployment efficiency and operational consistencySupport Infrastructure as Code initiatives Infrastructure & Platform Engineering Support OpenShift Container Platform (OCP) environmentsAssist with cloud-based infrastructure deploymentsParticipate in onboarding applications migrating to OCPSupport containerized workloads and platform servicesContribute to modernization and platform engineering initiatives Incident, Problem & Change Management Lead and participate in:Incident ManagementProblem ManagementChange ManagementRoot Cause AnalysisDocument incident timelines and corrective actionsDrive long-term solutions to recurring issuesPartner with stakeholders to improve operational processes Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide. Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered. UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems. © 2026 Everforth, Inc. All rights reserved. Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc. NYSE: EFOR 4400 Cox Road Suite 200 Glen Allen, Virginia 23060 Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.