DevOps Engineer

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same Your Role: We are seeking a skilled, customer-focused Support Engineer to join our team. This role involves providing operational and troubleshooting support for our Kubernetes-based platform services, including Port.io, and CI/CD DevSecOps framework called Argo. The ideal candidate will have a deep understanding of container orchestration, cloud-native application deployments using DevSecOps frameworks, and troubleshooting distributed systems. As a Support Engineer, you will work closely with developers, operations teams, and clients to ensure the stability, performance, and reliability of our platform services. Provide technical support for Kubernetes clusters, Port.io platform services, Argo DevSecOps platform, and resolving customer issues and ensuring system reliability.Monitor the health and performance of Kubernetes clusters, Port.io, and Medtronic’s Argo environments using tools like Dynatrace, Prometheus, Grafana, and Kibana.Investigate and troubleshoot issues related to networking, storage, security, and application deployments within Kubernetes.Collaborate with development and operations teams to improve platform stability and automate routine maintenance tasks.Help troubleshoot container images from teams experiencing challenges getting their containers to run correctlyManage and optimize Helm charts, Argo CD, Flux CD, YAML configurations, and other deployment artifacts.Using, configuring, and maintaining GitLab CI runners.Develop and maintain documentation for support processes, troubleshooting guides, and best practices.Ensure timely resolution of incidents and communicate status updates to stakeholders.Participate in an on-call rotation to provide 24/7 support coverage. Your Profile: Proven experience in managing and supporting Kubernetes clusters in production cloud and on-prem environments.Familiarity with Port.io (or similar platform services) and cloud-native technologies.Strong understanding of containerization technologies such as Docker.roficiency in writing and debugging Helm charts and Kubernetes manifests.Knowledge of CI/CD pipelines and deployment automation tools like Jenkins, ArgoCD, and GitLab CI.Experience with monitoring and logging tools like Dynatrace, Prometheus, Grafana, Kibana, or ELK stack.Strong troubleshooting skills in networking, Linux systems, and distributed systems.Familiarity with scripting languages (e.g., Bash, Python) for automation. Preferred Qualifications Experience with cloud platforms such as AWS or Azure.Certification in Kubernetes (e.g., Certified Kubernetes Administrator - CKA).Knowledge of security best practices in Kubernetes environments.Experience with VMWare environments. What We Offer Stable Employment: Permanent contract offering long-term job security.Learning & Development: Access to a wide range of online training platforms and professional development resources.Language Training: Weekly virtual English classes and conversation sessions with certified instructors. Online Courses for different languages.Health Coverage: Comprehensive prepaid medical and dental plans.Insurance Protection: Life and accident insurance for peace of mind.Wellness Perks: Discounts and benefits through fitness and technology partnerships.Special Occasion benefits. About Capgemini At Capgemini Colombia, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person. All applications welcome and will be considered based on merit against the job and/or experience for the position.