ServiceNow CSM Developer

Hays โ€” Canada ยท Posted ~2 hours ago

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Description

ServiceNow CSM Developer Role - ServiceNow Lead Developer - CSM Skills/Experience needed: Development experience on ServiceNow Customer Service Management (CSM) 4+ years of Experience with ServiceNow development/configuration/customization/enhancements Third Party Integration experience with other CSM omni-channel tools such as 3C logic/Twilio etc Experience with development in ITSM, Portals, Catalogs Experience implementing Virtual Agent, Portal, Now Mobile, Agent App Experience with app development using App Engine Configuration of functionalities according to the best process & practices Serve as a highly technical skilled specialist resource within the ServiceNow domain to provide support on all the ServiceNow capability and modules Provide effective concise, timely, and consistent verbal and written communications to peers, customers, and management Establish and maintain documentation regarding standards and policies surrounding administration & development of ServiceNow as it applies to best practice industry standards Excellent Problem solving and analytical skills. Excellent interpersonal & Team Management skills Support in analyzing workflows and present solution possibilities Excellent verbal & written communication skills Mandatory 1. ServiceNow Certified System Administrator 2. ServiceNow Certified Implementation Specialist - CSM 3. Experience of developing using Javascript, XML, AngularJS