Senior Platform Engineer – Data Services

Join a Global Leader in Workforce Solutions - Net2Source Inc. Who We Are Net2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision—Right Talent. Right Time. Right Place. Right Price. Role Name: Platform Engineer VI Data Services Work site: Denver, CO (Onsite - local only) Durration: 12+ Months JOB TITLE: Platform Engineer VI **JOB SUMMARY** Infrastructure Intelligence and Analytics (IIA) team builds and operates the data platform and AI agent infrastructure that powers proactive network monitoring and autonomous investigation for network operations. The Platform Engineer VI serves as the offshore lead for IIA platform engineering, responsible for production support during offshore hours, data pipeline health, cost optimization, building/leading the offshore platform engineering team, and developing the utilitarian application code, automation, and internal tooling that support these systems. This role requires the seniority to make independent architectural and operational decisions without escalating to onshore leadership during their shift. **MAJOR DUTIES AND RESPONSIBILITIES** **Production Support and Operations** · Own production support during offshore hours. Serve as first responder for infrastructure incidents, pipeline failures, and agent downtime. · Monitor data pipelines feeding agents and anomaly detection models. Ensure upstream data is landing on time and in expected format. · Triage and resolve production issues independently. Escalate to onshore only for decisions requiring architectural changes or cross-team coordination. · Maintain and improve monitoring dashboards for pipeline health, agent availability, and data freshness. **Cost and Resource Optimization** · Build and maintain cost dashboards covering AWS infrastructure spend, AI compute/token costs, and third-party service costs. · Monitor token consumption across deployed agents. Identify cost anomalies and recommend optimization strategies. · Optimize resource utilization across compute, storage, and networking. Right-size infrastructure based on usage patterns. · Support pilot cost modeling: measure cost per user, project total cost at scale, and provide data for expansion decisions. **Data Availability and Pipeline Health** · Ensure agents are getting the data they need. Monitor data availability, freshness, and quality for all sources feeding the IIA Data Lake. · Handle upstream data availability issues: identify when sources stop landing, coordinate with upstream data owners for resolution. · Support data pipeline backfills and recovery when issues are detected. · Coordinate with data engineering team on pipeline health checks and SLA monitoring. **Application Development and Tooling** · Develop and maintain utilitarian application code: scripts, CLIs, small services, and automation utilities (primarily Python) that support data ingestion, deployment, environment provisioning, and operational workflows. · Write integration code and glue services that connect IIA systems with upstream data providers, downstream consumers, and external platforms. **Leadership** · Lead and grow the offshore platform engineering team. Mentor junior engineers and establish operational standards. · Define and enforce runbooks, escalation procedures, and operational best practices for the offshore team to follow during production support. · Coordinate across time zones with onshore platform engineers, data engineers, and data scientists to ensure smooth handoffs. · Participate in architectural decisions and provide input on infrastructure design based on operational experience. · Perform other duties as required. **REQUIRED QUALIFICATIONS** **Skills/Abilities and Knowledge** · Ability to read, write, speak and understand English · Strong communication skills with ability to lead across time zones and coordinate with onshore teams · Expert-level experience with AWS services: EC2, S3, IAM, VPC, Glue, Athena, EMR, Secrets Manager, CloudWatch · Strong experience with infrastructure-as-code (Terraform preferred, CloudFormation acceptable) · Experience with production monitoring, alerting, and incident response at scale · Experience with cost monitoring and optimization in AWS environments · Experience with containerization (Docker) and CI/CD pipelines (GitLab CI preferred) · Proficiency with Linux-based operating systems and shell scripting · Experience managing and mentoring engineering teams · Demonstrated ability to make independent technical decisions and triage production issues without escalation · Understanding of data pipeline architectures (batch and streaming) and common failure modes · Proficiency in Python (or a comparable general-purpose language) for building automation, tooling, and applications · Solid software engineering fundamentals: Git-based workflows, code review, modular and reusable design, dependency management, and writing maintainable, documented code · Experience writing automated tests (unit/integration) for application and infrastructure code, and integrating those tests into CI/CD · Ability to write integration code against REST APIs and cloud SDKs (e.g., AWS SDK / boto3) **PREFERRED QUALIFICATIONS** **Skills/Abilities and Knowledge** · Experience with Apache Spark (Scala preferred) for distributed data processing · Experience with Apache Kafka or similar streaming platforms · Experience with Airflow or similar workflow orchestration platforms · Experience with graph databases (AWS Neptune, Neo4j) · Familiarity with AI/ML infrastructure requirements (model serving, token cost monitoring, artifact management) · Experience in the telecommunications industry or other large-scale network operations environments · Experience with LLM/agent deployment infrastructure and observability · AWS certifications (Solutions Architect, DevOps Engineer, or similar) · Experience developing and operating small services or APIs (e.g., FastAPI/Flask) in a production environment **Education** Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or related field, or relevant experience **Related Experience** · Bachelor's degree: 8+ years of platform/infrastructure engineering experience, including 2+ years in a lead or senior role · Master's degree: 6+ years of platform/infrastructure engineering experience, including 2+ years in a lead or senior role Why Work With Us? We believe in more than just jobs—we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter. Our Commitment to Inclusion & Equity Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics. Awards & Recognition • America's Most Honored Businesses (Top 10%) • Fastest-Growing Staffing Firm by Staffing Industry Analysts • INC 5000 List for Eight Consecutive Years • Top 100 by Dallas Business Journal • Spirit of Alliance Award by Agile1 Ready to Level Up Your Career? Click Apply Now and let's make it happen. Best regards, Juan C. Matus Srr. Customer Sucess Manager