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Product Service Engineer

Employvision — United States · Posted ~2 hours ago

Onsite

Skills

Renewable energy systems Energy storage systems Software troubleshooting Root-cause analysis Unix/Linux command line SQL Monitoring and observability Debugging model inputs and outputs Local development environments AWS Software Development Life Cycle Customer communication Cross-functional collaboration Unix/Linux Grafana CloudWatch AWS S3 AWS Lambda AWS Step Functions

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Summary ✨ AI‑Generated

A technical service engineering role focused on troubleshooting complex customer issues across renewable energy, energy storage, and software systems. You will perform root-cause analysis, investigate application and model behavior, work with cloud and observability tooling, and collaborate closely with engineering and data teams. Strong customer communication and technical problem-solving are central to the position.

Highlights

Hands-on work across renewable energy, energy storage, and software; close collaboration with engineering, data science, customer success, and business teams; and an opportunity to influence product improvements through technical customer insights.

Description

Product Service Engineer Start Window: ASAP Work Location: Minneapolis / West Palm Beach This role focuses on troubleshooting and resolving customer issues across renewable energy, energy storage, and software applications. You’ll work closely with Software Engineering, Data Science, Customer Success, and Business Management teams and have an opportunity to influence the product roadmap through customer feedback and technical insights. Key requirements: Experience with renewable energy and/or energy storage systemsStrong software troubleshooting and root-cause analysis skillsUnix/Linux command-line experienceSQLMonitoring/observability tools such as Grafana or CloudWatchExperience debugging model inputs/outputs and setting up local development environmentsAWS experience, particularly S3, CloudWatch, Lambda, and Step FunctionsUnderstanding of the Software Development Life Cycle (SDLC)Strong customer communication and cross-functional collaboration skills