Product Manager - Platform & Internal Operations

We’re on a mission to become the go-to destination for students across Europe to find a trusted home away from home. We make every step of the rental journey simple and seamless, so students can focus on what really matters: studying, exploring, and growing.With HousingAnywhere, Kamernet, and Studapart under our roof, we’re Europe’s largest student rental platform.You’ll find us in Rotterdam, Paris, and Cergy, always guided by our four core values: Ownership, We are enablers, We are changemakers, and We are connectors.Join us in empowering students unlock their potential through a safe, online, rental experience. We're looking for an experienced Product Manager to build the engines that power HousingAnywhere’s growth. In this role, you will treat our core business capabilities - from financial infrastructure to marketing technology - as high-value products. You will bridge the gap between technical complexity and business strategy, ensuring that our internal teams (Marketing, Finance, Sales, Trust & Safety) have the scalable tools they need to succeed. You aren't just maintaining "backend systems"; you are defining the product vision for how money moves, how risk is managed, and how our teams operate efficiently across our multi-brand ecosystem. You will shape how AI enters our internal operations -- from document intelligence to risk automation -- turning emerging capabilities into durable platform advantage. Your role and impact Commercial & Admin Enablement: Manage our internal Admin Panel and other tooling as a core product. You will build new workflows and tools that Sales and Managed Accounts teams use daily, exploring where AI-assisted workflows can reduce manual effort, and optimizing them for speed and ease of use to support high-volume operations. Growth, Marketing & CRM Infrastructure: Partner with the Marketing teams to treat our customer lifecycle stack as a product. You will define the roadmap for attribution, affiliate networks, and CRM integrations, ensuring we have the technical capability to scale user acquisition profitably and manage customer relationships effectively. Data & Infrastructure Foundation: Collaborate with Engineering to ensure our platform infrastructure and data pipelines are robust. You ensure our data pipelines are clean, accurate, and structured to power both operational decision-making and the AI models that depend on them. Financial Infrastructure: Own the domain of Payments & Payouts. You will ensure compliant, scalable money flows (pay-ins/pay-outs/billing) and build the tools our Finance Ops team needs for reconciliation. You will drive our move toward AI-powered KYC/KYB processes, reducing manual review while ensuring regulatory compliance across markets. Trust, Safety & Risk: Champion the strategy for platform integrity. You will determine the right product balance between high security (2FA, verification, anti-fraud) and low friction, protecting our users and brand reputation without hurting conversion rates. You will work with Engineering to deploy risk-scoring models that detect fraudulent activity at scale. Your profile Professional Experience: 5+ years of experience in product management, ideally in a Marketplace, FinTech, or SaaS environment. Strategic Mindset: You're able to think strategically about the product’s long-term vision while also paying meticulous attention to the details of execution. Problem-Solving Ability: You're a true problem solver with strong analytical capabilities. You're able to manage multiple, often competing, priorities effectively. Cross-Functional Communication: You act as the bridge between diverse internal teams. You excel at translating complex requirements into shared goals; collaborating with Marketers on attribution, aligning with Finance on reconciliation, and partnering with Security on risk, ensuring everyone moves in the same direction. Outcome Orientation: You measure success by business impact (e.g., "reduced fraud by 10%," "improved payout speed by 20%"), not just by the number of features shipped. AI Fluency: You've experimented with AI tools in your own work -- whether for analysis, workflow automation, or product experimentation -- and you're motivated to go deeper. You understand AI well enough to evaluate what to build, buy, or prompt. Stakeholder Empathy: You view internal teams as your customers. You are skilled at saying "no/not now" to low-value requests to focus on the initiatives that truly move the needle for the company. Technical Depth: You think in systems. You understand integrations, data flows, and platform architecture well enough to spot bad estimates, ask the right questions, and push back when a proposed solution won't scale. Data-Driven Approach: You are data-informed, using insights to guide your decisions. Experience with event-based analytics tools such as Mixpanel or Amplitude is a big plus. What’s in it for you Depending on experience and qualifications, the salary range is €69.600 – €97.400 gross per year (based on 40 hours, including Holiday Allowance). Unlimited paid holidays, minimum-based not maximum! Position based in our Rotterdam office with hybrid working policy (2 office days). Flexibility to work remotely for up to 2 months per year! 1,000 EUR personal development budget. Complete coverage for commuting. Personal equipment, including laptop and ergonomic setup. Gym membership discount with GoVital or OneFit. Dutch/English classes budget. Variable pension scheme. Diverse international community (46+ nationalities). Pet-friendly office in Rotterdam city centre. Team-building events and after-work drinks every Friday. What can you expect from our hiring process? Read more here.