Summary
✨ AI‑Generated
A financial services organization is seeking an operations professional to oversee vehicle recovery activities, coordinate external partners, manage cases, and optimize recovery performance. The role requires strong communication, analytical abilities, and experience handling operational processes.
Highlights
Opportunity to manage operational recovery processes, coordinate with multiple stakeholders, and improve performance metrics in a structured financial services environment.
Description
Assistant Manager, Remarketing | Mercedes-Benz > Karriere > Jobsuche > Stellenausschreibungen DE EN HU Anbieter/DatenschutzUnternehmenTechnologieNachhaltigkeitKarriereInvestorenPresse ProdukteKarriereJobsucheAssistant Manager, RemarketingTätigkeitsbereich:SonstigesFachabteilung:Collection & RemarketingGesellschaft:Mercedes-Benz Services Malaysia Sdn BhdStandort:Mercedes-Benz Services Malaysia Sdn Bhd, Kuala Lumpur Startdatum:15.09.2026Veröffentlichungsdatum:21.08.2026Stellennummer:MER00047OYArbeitszeit:Vollzeit BewerbenAufgabenRepossession Management Coordinate and monitor repossession activities with external repossession agents to ensure timely vehicle surrender and recovery.
Review repossession cases, recommend appropriate recovery actions, and escalate high-risk accounts when required.
Monitor repossession success rates, turnaround times, and recovery costs to optimize performance.
Liaise with customers, recovery agents, dealers, insurers and relevant authorities relating to repossession matters.
Remarketing & Vehicle Disposal Manage the end-to-end remarketing process for repossessed, surrendered, and returned vehicles.
Coordinate vehicle inspections, valuation exercises, refurbishment approvals and auction arrangements.
Engage auction houses, dealers, and buyers to maximize disposal proceeds and minimize holding periods.
Monitor vehicle inventory aging and ensure achievement of sales targets, recovery proceeds, and turnaround time KPIs.
Prepare approval papers and disposal recommendations in accordance with delegation of authority.
Recovery Strategy & Account Resolution Evaluate delinquent accounts and recommend suitable recovery strategies including restructuring, voluntary surrender, repossession, legal action, or settlement.
Negotiate repayment arrangements and settlement proposals within approved authority limits.
Monitor recovery effectiveness and continuously improve collection and recovery processes.Reporting, Governance & Process Improvement Prepare portfolio performance reports covering collections, repossession, legal recovery, and remarketing results.Support audits, compliance reviews, and regulatory reporting requirements.
Identify process improvement opportunities to enhance operational efficiency and customer outcomes.
Participate in projects relating to digitalization, recovery optimization, and operational excellence initiatives.
Write-Off & Recovery ManagementAdminister write-off accounts in accordance with Company Policy and approval requirements.
Prepare write-off submissions and coordinate stakeholder approvals.
Maximize recovery of written-off accounts through legal actions, recovery agencies, settlements, and recovery campaignsLegal Recovery Support & Litigation ManagementSupport legal recovery actions by preparing documentation and liaising with panel solicitors.
Monitor litigation status and ensure timely filing of legal proceedings to protect company interests.
Coordinate with solicitors, insurers, police authorities, bankruptcy departments, and other relevant stakeholders.
Track legal recovery performance, judgment outcomes, settlement cases, and legal expenses.
Assist in reviewing legal strategies for high-exposure and complex recovery cases.
System Enhancement, TestingSupport system enhancements and process improvement initiatives related to collections, recovery, repossession, remarketing, and legal recovery.
Prepare test scenarios, conduct User Acceptance Testing (UAT), and validate system functionality to ensure business requirements are met.
Identify defects, coordinate issue resolution with relevant stakeholders, and support successful system implementation.
Qualifikationen1.
Education· Bachelor Degree or Professional Qualification in the relevant discipline (Banking/ Accounting/Finance/Business/Economics/Law) or its related courses2.
Technical knowledgeStrong legal, and late stage collections experienceGood knowledge in MS Office software like Word & ExcelGood spoken and written English.
Conversant in Cantonese / Mandarin and local dialectsGood knowledge of Finance Contract Management ERPGood knowledge of hire purchase terms and processesStrong vendor management knowledge such as Legal firms, Debt Collection vendors or Repossession Vendors3.
CompetenciesProven track record in driving successful legal recoveries and maximizing post-default recoveriesStrong experience managing distressed or written-off portfoliosAbility to design and execute effective recovery strategies to optimize portfolio outcomesExperience working with external law firms, recovery agencies, and repossession vendorsGood communication and interpersonal skills (ability to interact with all levels)· Ability to quickly adapt to new culture and environment and to work with other departments.· Results-driven professional with excellent decision-making skills, who can develop and execute strategic plans and drive business growth· Ability to multi-task· Ability to handle stress· Ability to work in a team as well as be independent· Problem-solving skills· Attention to detail· Ability to meet deadlines· Tactful 4.
Work / Industry experienceMinimum 7 years of related working experienceMinimum 5 years in automotive financeCertificate in Legal Practice./ Legal ExperienceDebt collection certification or training preferredBenefits Mitarbeiterhandy möglich Gesundheitsmaßnahmen Mitarbeiterrabatte möglich Mitarbeiter Events Gute Anbindung KontaktMercedes-Benz Services Malaysia Sdn Bhd16A Jalan BK 1/1347180 PuchongDetails zum StandortMercedes-Benz Malaysia Sdn.
Bhd E-Mail: hr_malaysia@mercedes-benz.com BewerbenDie Mercedes-Benz Group.Die Mercedes-Benz Group AG (ehemals Daimler AG) ist eines der erfolgreichsten Automobilunternehmen der Welt.
Mit der Mercedes-Benz AG gehören wir zu den größten Anbietern von Premium- und Luxus-Pkw und Vans.
Die Mercedes-Benz Mobility AG bietet Finanzierung, Leasing, Fahrzeugabos und –miete, Flottenmanagement, digitale Services rund um Laden und Bezahlen, die Vermittlung von Versicherungen sowie innovative Mobilitätsdienstleistungen an.Mehr erfahrenTechnische Support-HotlineKontaktStandorteAnbieterRechtliche HinweiseEinstellungenDatenschutzLizenzhinweise DritterAllgemeine Geschäftsbedingungen© 2026.
Mercedes-Benz AG.
Alle Rechte vorbehalten (Anbieter)