Backup and Storage Engineer

Job Title: DV Cleared Backup & Storage Engineer Location: Stevenage - 5 day per week onsite Duration: 12 Months with possible extension Rate: Up to £430 per day via an approved umbrella company Must be willing and eligible to go through the DV vetting process You will work a 37-hour week across a shift pattern, typically: 07:00 - 15:30, or10:30 - 19:00 There is no regular weekend working; however, overtime may be available, including occasional weekend activities to support project or operational requirements. We are currently looking for an experienced Backup & Storage Engineer to join a specialist team of 2nd and 3rd Line Infrastructure Engineers supporting a high-profile and secure customer environment. Working from our Stevenage site, you will play a key role in the support, administration, development, and continuous improvement of enterprise-scale storage and backup platforms. This is an excellent opportunity to work with leading technologies including NetApp Storage, Cohesity, VMware, and SAN infrastructure within a highly secure environment. Key Responsibilities Support and manage large-scale NetApp Storage and Cohesity Backup environments across multiple data centres.Monitor infrastructure health, performance, availability, and resilience, proactively identifying and resolving issues.Investigate, diagnose, and resolve incidents, service requests, and problem tickets within agreed SLAs and KPIs.Handle and support Severity 1 and Severity 2 incidents, providing technical input and Root Cause Analysis (RCA) where required.Administer and maintain NAS and SAN storage environments.Manage VMware integrations within the storage estate.Configure, support, and troubleshoot SAN fabric switches and zoning requirements.Perform capacity planning, forecasting, and reporting to identify potential constraints and risks.Plan, schedule, and implement storage software and firmware upgrades in line with change management processes.Install, configure, and commission new storage and backup infrastructure components.Raise, document, and present technical change requests to support infrastructure improvements.Contribute to continuous service improvement initiatives and operational best practices.Create and maintain comprehensive technical documentation, processes, and procedural guides.Share technical knowledge across the wider support team to enhance capability and service delivery.Ensure all work is performed in accordance with security policies, change control processes, and configuration management standards.Maintain the security and integrity of storage and backup services within a highly secure environment. Essential Skills Include Experience supporting NetApp Storage environments within enterprise organisations.Understanding of NetApp Storage Hardware platforms.Strong knowledge of NAS and SAN technologies and administration principles.Experience integrating VMware environments with storage solutions.Ability to investigate and resolve complex infrastructure issues.Experience working within ITIL-aligned service management environments.Strong understanding of infrastructure support processes, including Incident, Problem, Change, and Release Management.Excellent documentation and communication skills. The Following Would Be Advantageous Experience with Cohesity Backup Platforms.SAN switch administration and zoning.Data centre infrastructure support.Capacity management and reporting.Experience within highly regulated or secure customer environments.Knowledge of enterprise backup, disaster recovery, and business continuity solutions. If you're an experienced Backup & Storage Engineer with strong NetApp expertise and are looking for your next contract opportunity, we'd love to hear from you. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.