CRM Systems Developer

Employment CRM Systems Developer Organization HOPE International Type Full-Time Salary $60,000 to $67,000 / Yearly Four-day Week No Role Description Application deadline: September 15, 2026 This role contributes to the development, customization, and maintenance of HOPE’s Salesforce instance and connected platforms, ensuring data integrity, user accessibility, and system efficiency. This role will require technical expertise to design and implement innovative solutions that address business needs. S/he will regularly work with cross-functional teams and serve as a technical lead on projects that support the mission of HOPE International and the quality of our fundraising-related operations. Location: Lancaster, PA preferred, remote considered,Level: ProfessionalSalary range: $60,000-$67,000Type: Full-timeDepartment: Information TechnologyReports to: CRM Systems Manager Responsibilities Promote and contribute to the fulfillment of HOPE International’s mission and vision. Salesforce development and governance Design, develop, and maintain solutions on HOPE’s Salesforce instance and connected platforms, using nonprofit-specific objects, automations, Lightning components, and declarative developmentConfigure and maintain integrations between Salesforce and other solutions to ensure reliable, accurate data movement across the organizationEnsure security and data privacy by incorporating secure coding practices, recommending improvements, and helping ensure solutions align with organizational and industry standardsActively participate in Agile and DevOps practices, including version control, sandbox management, release management, and the team’s work management process Collaboration and project leadership Translate business needs into solutions by gathering and reviewing requirements, collaborating with requestors throughout the development process, and promoting user adoption through training and documentationServe as the technical lead for interdepartmental projects such as end-of-year receipting initiatives and software implementationsCreate and maintain technical documentation and knowledge base articles for end users Qualifications Personal confession of Christian faith and commitment to the mission and vision of HOPE InternationalBachelor’s degree required, with a bachelor’s degree in information or computer science, engineering, finance, or business management preferredSalesforce Certified Platform Administrator required, Salesforce Certified Platform Developer preferredExperience with Apex, Lightning Web Components, system integrations (REST/SOAP), and third-party APIsDemonstrated excellence in team communication and organizational skillsInitiative in analyzing, researching, and implementing system improvementsCreativity, flexibility, and the ability to solve issues gracefully under pressureAbility to communicate technical solutions, strategies, and value to non-technical audiencesDemonstrated desire to help people experiencing material poverty find hope and dignity through discipleship and access to financial toolsExperience in non-profit or technology sectors preferred Apply Back to the Job Board