Software Engineer II - Chat Systems

We’re looking for an exceptional mid-level software engineer with a passion for building great products to join our team. You will gain exposure to the full stack of the Unibuddy platform across web, native, and backend to deliver engaging solutions to our users and customers. This role will be focussed on our Chat, Assistant, and Intelligence products. You will be working directly with products that provide a series of experiences and tools to prospective students to engage with universities, helping them to make the most informed decision in choosing a university, and for university staff and ambassadors to enable positive conversations, valuable data, and ultimately increase yield. You will have the opportunity to work with a modern tech stack and AI systems to bring powerful features to the hands of our customers and users. At Unibuddy, we are proud to build products that can be used by anyone - so any exposure to building UI that meets WCAG accessibility requirements is advantageous. Our tech stack includes NestJS, Typescript, Python, GraphQL, MongoDB, and AWS. We’re keen to hear from you if you meet several of the following: Are proficient in Typescript and bonus points for PythonHave a solid understanding of building well architected and reusable components with React, including best practices around component lifecycle, performance, and state management, or are confident and comfortable with building scalable backend services and managing infrastructure across the AWS stackExperience building applications powered by GraphQL APIsExperience working within a microservice-driven environmentComfortable building robust test suitesAre an AI adopter and can cleary navigate parallel pipelines, agentic tooling and understand the value of building agents around systems-thinking, testing and validation, and not just code-genExperience building performant, well-architected microservices using common backend frameworks such as Express or NestMongoDB or any other NoSQL database solution and an understanding common design patterns, features and limitations About You Product-minded and user-obsessedDemonstrate true ownership of a product - owning its ongoing upkeep, maintenance, performance, and bug resolutionCurious and eager to learn. We thrive on continuous personal development and regularly showcase new thinking and ideas generated from those in our engineering teamA team player, happy to teach and be taught by those around youAI-onboarded. You’re using AI tooling to accelerate your workflow and automate where necessary Nice-to-haves Experience meeting WCAG accessibility requirementsReact Native experienceEvent-driven systems utilising Kafka, Kinesis, Rabbit MQServerless architectureExposure to Python and Flask/Django What Unibuddy offer Highly flexible work culturePrivate healthcareLife insurance coveragePension matched up to 6%Generous time off: 25 days of annual leave, plus an additional special day for a personal occasion (like your birthday, engagement, or wedding), extra days based on tenure, and 4 additional days at the end of the year for a company-wide shutdownEnhanced parental leave: Including maternity, paternity, and adoption leaveEquipment: A MacBook and all the tools you need to do your best workInclusive and supportive culture: We pride ourselves on our diverse team, with 50 employees across the UK, Europe, US, India, and Canada. We’ve been recognised by Flexa, Built In, and Mogul for our culture, benefits, and flexibility