API Integration Engineer

The API Integration Engineer provides technical onboarding support and in-depth, technical guidance on complex APIs within Hapag-Lloyd’s standard API portfolio during the technical onboarding phase. Acting as a technical bridge between Hapag-Lloyd’s product teams and external technical stakeholders. Furthermore, this role involves coordinating custom integration projects for global customers and partners. It ensures that custom integrations are designed and implemented in line with technical standards, architectural best practices, and business requirements, while being delivered on time and within scope. The position combines advanced technical API expertise with strong communication skills and a customer focused mindset. Serve as a technical expert and advisor to external parties for complex APIs within Hapag-Lloyd’s standard API portfolio. Support external parties during the technical onboarding phase with advanced use cases and troubleshooting. Act as the primary point of contact between developers and integration engineers on customer-/partner-side and Hapag-Lloyd’s product teams during integration projects. Translate business requirements into clear technical integration plans and project roadmaps. Ensure integration projects follow established API standards, security policies, and best practices. Coordinate custom integration projects for global customers and partners from technical perspective and ensure high-quality delivery by overseeing testing, validation, documentation, and handover to operations/support teams. Support solution design activities by providing integration expertise as needed. Collaborate with engineering and product teams to improve API usability, consistency, and performance. Qualifications BSc/MSc in computer science, mathematics, physics, engineering or equivalent experience in IT, maritime industry or international logistics company Strong understanding of API technologies (e.g., REST, SOAP, GraphQL, event-based) Confident use of authentication and authorization standards (e.g., JWT, OAuth2, OpenID Connect) Familiarity with tools such as Postman, Swagger, or similar.Proven experience with API specification standards (e.g., OpenAPI) Strong communication skills and a customer focused mindset Solid knowledge of integration patterns, error handling, and data transformation concepts. Ability to analyse logs, API responses, and integration flows to troubleshoot issues. Experience working with versioned APIs and backward compatibility considerations. Excellent analytical skills and eagerness to learn The perfect candidate can also demonstrate: Experience in managing technical B2B integration projects end-to-end. Experience in the shipping industry Technical expertise in API management platforms or gateways (e.g., IBM API Connect).Experience with project management and collaboration tools (e.g., Jira, Confluence). Background in software development or solution architecture.Knowledge of event-driven architectures and messaging systems (e.g., Kafka, webhooks).Experience in DCSA standardsExperience with EDI integrationsFamiliarity with cloud-based platforms and services (e.g., AWS, Azure). We offer Knowledge Center in Gdansk One of the goals of Hapag-Lloyd strategy, is to become more agile in the way we work and to create an environment in which we can make faster and innovative decisions. Knowledge Center in Gdansk enables the further accelerated growth, especially in the area of developing innovative digital solutions, agility and business centricity. To learn more, please check our website - https://knowledgecenter.pl/ We offer: Private medical care (Medicover) Gym card (Multisport) Attractive annual bonus up to 22,5% (depending on company performance results) Group life insurance and employee capital plan (PPK) Cafeteria benefit system (cinema tickets, vouchers etc.) Focus on healthy lifestyle (fruit days, bike competitions, football training) Charity and volunteer initiatives Modern and well-connected office (Alchemia complex in Gdańsk Oliwa) Relocation support (financial support, covering immigration process and polish-language lessons for non-Polish citizens) Internal learning management system Development budget (sharing the costs of certifications and conferences/ IT events) Flexible working hours and home office possibility (hybrid work model) About Us Hapag-Lloyd is one of the world’s leading liner shipping companies, connecting businesses and people across more than 600 ports worldwide. With a fleet of over 300 modern container ships and a vessel capacity of 2.5 million TEU, we keep global trade moving reliably every day. Our global network spans 140 countries, 400 offices, and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high‑quality service across continents and to support our customers in even the most complex supply chains. When you join us, you become part of more than 18,000 colleagues working across borders, functions, and cultures, to not only to deliver quality for our customers, but to create innovation and opportunities across roles, regions, and perspectives. We believe that every exploration is a chance to grow, and every port is a place to belong. Your Journey, Our Horizon