Summary
✨ AI‑Generated
An experienced ServiceNow developer will design, configure, and optimize enterprise service management solutions across operational and asset management domains.
Highlights
Opportunity to work on a large enterprise transformation program and improve operational technology capabilities.
Description
ServiceNow Developer (ITOM / ITAM)
Location: Australia Employment Type: Contract or Permanent
The Opportunity
Our client is seeking an experienced ServiceNow Developer to support a major banking client on a large-scale ServiceNow transformation program.
This role will focus on the design, development, and optimisation of ServiceNow solutions across IT Operations Management (ITOM) and IT Asset Management (ITAM), with a particular focus on HAM, SAM, CMDB, CSDM, Discovery and Service Mapping.
This is an excellent opportunity to work on a complex enterprise environment, helping to improve service visibility, operational efficiency, and asset governance across a large banking organisation.
Key Responsibilities
Design, develop, configure, and enhance ServiceNow solutions across ITOM and ITAM modules.Implement and support Hardware Asset Management (HAM) and Software Asset Management (SAM) capabilities.Develop and maintain a robust and accurate Configuration Management Database (CMDB).Implement and align solutions with the Common Service Data Model (CSDM) framework.Configure and optimise Discovery and Service Mapping capabilities.Develop workflows, integrations, automation, and custom ServiceNow applications.Collaborate with architects, business stakeholders, and technical teams to deliver scalable and high-quality solutions.Support platform upgrades, enhancements, and continuous improvement initiatives.Contribute to solution design discussions and best-practice implementation approaches.
Essential Skills & Experience
Strong experience as a ServiceNow Developer within enterprise environments.Deep expertise across:
ServiceNow ITOMServiceNow ITAMHardware Asset Management (HAM)Software Asset Management (SAM)CMDBCSDMDiscoveryService MappingStrong ServiceNow scripting and platform development experience.Experience delivering ServiceNow solutions in complex, large-scale organisations.Excellent problem-solving, communication, and stakeholder engagement skills.
Mandatory Certifications
ServiceNow Certified System Administrator (CSA)ServiceNow Certified Application Developer (CAD)
Desirable
ServiceNow Certified Technical Architect (CTA)Experience working within the banking or financial services sector.Experience with enterprise-scale ServiceNow transformation programs.
Eligibility
Must be based in Australia.Full Australian working rights.
If you're a skilled ServiceNow Developer with strong ITOM and ITAM expertise and are looking to join a high-profile banking program, we'd love to hear from you.