Lead Site Reliability Engineer

Jpmorganchase — United Kingdom · Posted ~2 hours ago

Lead Full-time

Skills

SRE Google Cloud Platform Azure Cloud infrastructure SLO management Incident management Cloud Infrastructure

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Summary ✨ AI‑Generated

A lead reliability engineer is sought to operate and improve large-scale cloud environments. The role includes building SRE practices, managing service objectives, leading incident response, and collaborating across engineering teams.

Highlights

Lead global cloud reliability initiatives, improve operational excellence, and work with advanced infrastructure and incident response practices.

Description

Job Description We have a Lead Site Reliability Engineer (SRE) opportunity within our Google Cloud Site Reliability Engineering team. As a Lead Site Reliability Engineer at JPMorgan Chase within the Infrastructure Platform - Cloud Foundational Services SRE organization, you will join our Google Cloud Site Reliability Engineering team operating within a global follow-the-sun support model. Job Responsibilities Lead and Implement SRE frameworks to support global google cloud environments and ensure the highest level of SLOs through operational excellenceMastery of application, data, infrastructure, and Agentic AI disciplinesKeen understanding of financial control and budget management using expertise in working in partnership with colleagues throughout the firm, and in leading collaborative teams to achieve common goalsUses enterprise-authorized AI capabilities within the work environment to accelerate major-incident triage, troubleshooting, and post-incident analysis, validating outputs and handling operational data according to sensitivity and security requirements.Provide support to develop & improve the quality of technical engineering documentationProvide technical supervision, oversight and problem resolution for engineering activitiesChampion a DevOps model so that services are automated and elastic across all platforms Required Qualifications, Capabilities, And Skills Google & Azure cloud expertise in a mission critical production environmentStrong understanding about container technologies such as Docker, Kubernetes, GKE and HELMExperience in programming in one of the following languages: Python, shell scripting or GO along with good understanding of REST APIsHands-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Google Observability, Azure Monitor, Data Dog, Prometheus, Splunk, Elasticsearch and Grafana.Demonstrated experience using enterprise-authorized AI capabilities within the work environment to improve SRE workflows (e.g., incident investigation support and knowledge capture) with strong validation habits and awareness of data sensitivity.Ability to evaluate AI-assisted operational recommendations for correctness and risk, define appropriate guardrails for team usage, and ensure outcomes align to resiliency and security expectations.Strong understanding about the Google Cloud governance and compliance and cost managementStrong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Infrastructure as Code, Terraform and Jenkins.Google Cloud certification or equivalent technical experience in the Public Cloud.Good understanding of Agentic AI SDKs and GitHub Copilot Skills. Preferred Qualifications, Capabilities, And Skills Good understanding of operating systems such as Windows, Linux (Redhat / Ubuntu)Good understanding of LLM and other AI/ML frameworks which can be used in AIOPS ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You'll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.