ServiceNow Developer

Fantom Corporation is a mission-focused organization supporting critical programs across the defense and intelligence community. We partner with our customers to deliver high-impact technical solutions while fostering a culture built on trust, expertise, and long-term career growth. We are seeking an experienced ServiceNow Developer to design, develop, and enhance ServiceNow applications supporting enterprise IT and business processes. This position combines hands-on ServiceNow development with business process analysis, systems evaluation, process improvement, and lifecycle management. The ideal candidate will have ServiceNow development experience or a strong software/low-code development background with the ability to quickly become proficient within the ServiceNow platform. Responsibilities Design, develop, configure, and maintain ServiceNow applications and solutionsCreate ServiceNow catalog items, workflows, and automations using Flow Designer and business rulesDevelop web-based functionality using JavaScript, HTML, and CSSAnalyze customer needs and business processes and translate them into functional and technical requirementsEvaluate system performance and recommend improvements or corrective actionsIdentify process gaps, capability shortfalls, and opportunities for automation and optimizationSupport project/task management, customer engagement, and stakeholder outreachSupport IT system lifecycle activities, including review boards, change management, and release managementDevelop technical documentation, feature release descriptions, process models, and knowledge management artifactsCollaborate with technical teams and customers throughout solution design, development, testing, and deployment Required Qualifications Must be fully cleared with a recent polygraphMust be willing and able to work fully onsite at the location listed in this postingExperience with JavaScript, HTML, and CSSServiceNow development experience, advanced software development experience, or experience with low-code platforms and the ability to develop ServiceNow expertiseExperience creating catalog items and using ServiceNow Flow Designer and business rulesExperience with business process analysis and translating business needs into technical requirementsExperience with systems evaluation and performance improvementExperience with process and capability improvementExperience with program/project task management and customer engagementExperience with IT lifecycle, change, and release managementExperience developing technical and knowledge management documentation Desired Qualifications ServiceNow Certified Application Developer or completion of applicable certification trainingExperience with ServiceNow Automated Test Framework (ATF)Experience with ServiceNow application suites, including IT Service Management (ITSM) and IT Business Management (ITBM)Experience developing ServiceNow dashboards and using Performance AnalyticsExperience with ServiceNow project management applicationsExperience supporting IT service providers within secure government environmentsExperience advising stakeholders on organizational processes, practices, and policiesExperience with modern cloud architectures and cloud-based environments#CJ Fantom Corp is a Software Development, Agile Cloud, Software Development, Cyber Security (Risk Management, Assessments & Authorization (A&A)), Data, AI Platform (Computer Vision Models), Podcasting Media Services, and IT Services provider. Established in 2015, Fantom Corp serves Federal customers with top-notch Cybersecurity Architects, Data Scientists/Analysts, Software Engineers/Developers, DevSecOps Engineers, Project Managers, Identity, Credential Access Management (ICAM) services , and Cloud-certified practitioners. We excel in delivering emerging technologies such as Artificial Intelligence (AI) and Machine Learning (ML) with a focus on identifying trends, object detection, and classification of structured and unstructured data. Fantom Corp possesses mastery in all aspects of digital audio production. We lead in the ideation and creation of efforts for clients who want to harness the power of podcasting. We guide them in selecting the right show format for their needs and goals. As a Small Business, we possess the innovation, speed and flexibility to meet your requirements. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.