Logistics Manager

fenster.com (Stuttgart): Logistics Manager (m/f/d) fenster.comLogistics Manager (m/f/d)EmployeeOutbound, Transportation LogisticsWe are the leading e-commerce company in the window and door sector in Europe. Behind our nine online shops is Neuffer Fenster + Türen GmbH, founded in Stuttgart in 1872. We see ourselves as a technology company, are proud of our ambitious team and are always looking for talented people who would like to be part of our success story.TasksAct as the first point of contact for customers regarding delivery status, scheduling and logistics-related questionsCoordinate with logistics partners and carriers to track shipments and resolve delivery issuesHandle customer inquiries related to delays, delivery appointments and shipment updatesSupport the daily management of international deliveries across multiple marketsMonitor delivery performance and identify recurring issues or improvement opportunitiesWork closely with customer care, sales, suppliers and logistics partners to ensure smooth delivery processesSupport the improvement and documentation of logistics processes and workflowsHandle logistics-related escalations and ensure timely solutions for customers and internal stakeholdersRequirementsInitial professional experience in logistics, transportation, customer operations or a similar fieldStrong customer service mindset and excellent communication skillsExperience working with logistics providers, carriers or delivery processesAbility to analyze problems, coordinate solutions and follow issues through to completionOrganized and structured working style with attention to detailInterest in e-commerce logistics and international operationsFluency in EnglishNice to haveExperience in e-commerceBackground in customer support, order management or delivery operationsFamiliarity with transportation or logistics systemsAdditional language skills such as French, Polish or GermanExperience handling international customers or logistics partnersBenefitsAttractive salary above industry standardsFlexible working hours for a healthy work-life balanceA warm, collaborative work environment with an open company culture and regular team eventsShort decision-making processes and plenty of room to bring your own ideas to lifeExciting responsibilities in an innovative and international work environmentClear career development opportunities and a wide range of professional development optionsCorporate Benefits with exclusive discounts from a wide range of well-known brandsFresh fruit, at least one sponsored lunch per week, and our TGIF BBQ on our 300 m² rooftop terraceModern office in the heart of Stuttgart with excellent transport connectionsSupport with finding accommodation when relocating to StuttgartReady to become part of our dynamic team? Apply today – we can't wait to welcome you! Join more than 120 colleagues who are already shaping our success every day.Updated: 9 hours agoJob ID: 16595122Report issuefenster.com51-200 employeesTechnology, Information and InternetWe are fenster(.)com, Europe’s largest marketplace for windows & doors growing at 30% and more than 100M in revenue. Join us in the heart of Stuttgart and work with 100+ other mot…Read moreWebsiteLinkedInKununu+2 moreOur other open positionsView all open positionsAsesor/a Técnico de Atención al Cliente España (h/m/d) StuttgartMadrid, SpainEmployeeOther45.000 € to 65.000 € / yearBusiness Development Manager (m/w/d) Stuttgart, GermanyEmployeeSupply Chain ManagementConseiller Technique France (h/f/d) à Stuttgart Strasbourg, FranceEmployeeService Sector and Manufacturing45 000 € to 65 000 € / yearCustomer Care Logistics Specialist France & Belgium (m/w/d)Stuttgart, GermanyEmployeeOther40.000 € to 54.000 € / yearSpontaneous Application View all open positionsApply nowInterested?Apply nowContact personMCMinh Anh CaoRecruiting TeamAsk a questionNo time? Just apply laterWe’ll send a link to this job to your email.Apply LaterContact personNo time? Just apply laterOther open positionsThis site is protected by reCAPTCHA.Google Privacy Policy and Terms of Service apply.WE HIRE WITHJOINHomeJobs at fenster.comLogistics Manager (m/f/d)