Engineering Tech Lead

Job Description Engineering Tech Lead About Upbound Upbound Group, Inc. (NASDAQ: UPBD) is an omni-channel platform company committed to elevating financial opportunity for all through innovative, inclusive, and technology-driven financial solutions that address the evolving needs and aspirations of consumers. The Company's customer-facing operating units include industry-leading brands such as Rent-A-Center, Acima, and Brigit that facilitate consumer transactions across a wide range of store-based and digital retail channels, including more than 2,400 company-branded retail locations across the United States, Mexico, and Puerto Rico. Upbound Group is headquartered in Plano, Texas. Job Purpose As a Technical Lead on our Digital Commerce team, you will leverage your leadership experience to serve as a technical leader and engineering enabler for our Salesforce Commerce Cloud (SFCC) platform and broader digital commerce ecosystem. This role focuses on driving engineering excellence, architectural integrity, and software delivery rather than functioning primarily as an individual contributor. You will provide technical leadership for both onshore and offshore engineering teams, ensuring alignment on architecture, coding standards, SDLC best practices, security, and delivery execution. You will be responsible for guiding the design, development, integration, and optimization of our Salesforce Commerce Cloud platform and its surrounding services while ensuring high-quality, scalable, secure, and maintainable solutions. To maintain technical credibility and engineering standards, you should expect to spend approximately 10–20% of your time reviewing or contributing code. Key Responsibilities Technical Leadership Lead the technical direction of Salesforce Commerce Cloud (SFCC) and related digital commerce initiatives. Establish and enforce engineering standards, secure coding practices, and architectural governance. Drive technical decision-making across frontend, backend, middleware, and commerce integrations. SFCC Platform Ownership Provide technical oversight for Salesforce Commerce Cloud storefront development, customization, and platform integrations. Ensure SFCC best practices are followed for cartridges, controllers, OCAPI, SCAPI, hooks, jobs, custom objects, promotions, search, and merchandising capabilities. Drive continuous improvements in platform performance, maintainability, scalability, and security. Software Quality Conduct comprehensive code reviews and architecture reviews. Drive unit testing, integration testing, automated testing, and secure SDLC practices. Ensure applications meet performance, reliability, security, accessibility, and operational excellence standards. Cross-functional Collaboration Partner with Product, UX, Architecture, Security, QA, DevOps, and Infrastructure teams to translate business requirements into scalable technical solutions. Coordinate technical execution across internal engineering teams and external vendors. Technical Problem Solving Lead root cause analysis for production incidents. Resolve complex architecture, integration, and performance issues. Drive continuous improvement based on operational metrics and customer feedback. Mentorship Mentor software engineers and technical leads. Foster engineering excellence through coaching, design reviews, and knowledge sharing. Promote AI-assisted software development while maintaining engineering quality. Delivery Ownership Own technical delivery from architecture through deployment and production support. Manage technical risks, dependencies, and engineering estimates. Ensure predictable and high-quality software delivery. Key Skills Salesforce Commerce Cloud Strong experience with Salesforce Commerce Cloud (SFCC/B2C Commerce) development and architecture. Deep understanding of SFRA, PWA Kit, SCAPI, OCAPI, Commerce APIs, cartridges, Business Manager, jobs, custom objects, promotions, search, and content management. Experience designing and implementing headless or composable commerce solutions. Experience integrating SFCC with payment providers, tax engines, OMS, CRM, ERP, search platforms, and other enterprise systems. Full Stack Engineering Strong full-stack engineering background including: JavaScript / TypeScript React Node.js Java or Spring Boot REST APIs GraphQL Microservices Commerce Architecture Deep understanding of enterprise eCommerce architecture, including: Headless commerce API-first design Event-driven architecture CDN Caching Search Personalization Performance optimization Engineering Leadership Strong leadership experience driving engineering teams. Excellent communication skills with technical and non-technical stakeholders. Experience leading distributed and offshore engineering teams. DevOps Experience With Git CI/CD GitHub Actions Azure DevOps or similar Cloud platforms (Azure, AWS, or GCP) Monitoring and observability tools Security Strong Understanding Of Secure SDLC OWASP Top 10 Authentication & Authorization API Security PCI considerations Secure coding practices Agile Strong experience with Agile methodologies. Experience using AI development tools such as GitHub Copilot to improve engineering productivity while maintaining quality and security. Job Requirements Bachelor's degree in Computer Science or a related field (Master's preferred). 8+ years of software engineering experience developing enterprise-scale B2C applications. 3+ years leading engineering teams or serving as a Technical Lead. Hands-on Salesforce Commerce Cloud (SFCC/B2C Commerce) development and architecture experience. Experience with headless commerce and enterprise eCommerce integrations. Experience building scalable, highly available, high-performance commerce platforms. Strong understanding of API design, microservices, distributed systems, and cloud-native architectures. Experience with Git, CI/CD pipelines, automated testing, and DevOps best practices. Experience collaborating with offshore engineering teams and third-party vendors. Experience driving engineering quality through code reviews, architecture reviews, and mentoring. This is a full-time, onsite position requiring 5 days per week in the Plano office. Preferred Qualifications Salesforce B2C Commerce (SFCC) certifications. Experience with composable commerce or PWA Kit implementations. Experience with Google Retail Search, Algolia, Bloomreach, or similar search platforms. Experience integrating SFCC with payment gateways, OMS, CRM, ERP, and marketing platforms. Experience with observability tools such as New Relic, Datadog, or Dynatrace. Experience leading large-scale digital commerce modernization or platform migration initiatives. SPONSORSHIP Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.  Upbound Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.