IT Platform Architect - Digital Workplace

We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Information Technology & Digital In IT and D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products. Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen. Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches. About The Role Want to shape how employees work with AI every day? In this role, you’ll use technology to steer Rai as Reckitt’s governed employee AI and agentic collaboration platform - connecting people, knowledge, workflows and enterprise systems through one trusted experience. Your responsibilities Help build Rai’s roadmap and priorities, balancing adoption, GBS demand and internal platform evolution. Turn demand into reusable Rai platform capabilities. Lead governance for new capabilities: standards, guardrails, access rules, onboarding patterns and quality gates. Coordinate engineering, QA, architecture, cyber security, cloud, and integrations. Oversee L4 support, incidents, monitoring, feedback loops, documentation and continuous improvement. Use the newest and latest technology to speed up the development. The experience we're looking for Experience managing digital platforms, AI product, chatbot platform, integration platform or enterprise application. Good understanding of Azure and M365, ideally Graph, Azure OpenAI, MS Foundry, Entra ID, Azure DevOps. Practical experience of using Microsoft Agents Framework (formerly Symantic Kernel). Practical knowledge of APIs, OAuth, delegated permissions, OBO, managed identity and enterprise access control. Ability to work with engineers, other stream architects, cyber squad teams, and senior stakeholders. Strong platform/product skills: roadmap ownership, prioritization, governance, stakeholder management and value delivery. Pro-active attitude, clear communication style, ownership mindset and comfort with ambiguity in fast-moving AI technology. Background in .NET, C#, Python, TypeScript. Experience with RAG, vector search, knowledge ingestion, AI evaluations, prompt safety or GenAI observability. Nice to have: Familiarity with ServiceNow Familiarity with Azure APIM Familiarity with MuleSoft The skills for success Azure, M365, .NET, C#, Python, TypeScript, GenAI, ServiceNow, MuleSoft What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.