Assistant Manager, Logistics Operations

Delivery Hero — Germany · Posted ~21 hours ago

Mid Onsite Visa History ✓

Skills

Fleet operations management Operational strategy Fleet performance analysis Compliance management KPI analysis Cross-functional collaboration SOP improvement Process optimization Automation

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Summary ✨ AI‑Generated

Own operational performance across a mixed bicycle and electric vehicle fleet and associated retail operations. You will set fleet strategy, analyze performance metrics, drive compliance through regular field checks, solve recurring operational issues, and continuously improve SOPs using automation and system enhancements. The position offers substantial autonomy and cross-functional exposure.

Highlights

High-ownership operations role covering fleet strategy, performance analytics, compliance, process improvement, automation, and cross-functional initiatives with significant independence.

Description

Job DescriptionAs an Assistant Manager, you will own the performance of operations - spanning the bicycle and EV fleet and tMart operations. You will be expected to operate independently, drive compliance, and work closely with cross-functional teams to improve how the fleet runs. Responsibilities: Own the operational strategy and performance of the fleet - optimizing the fleet mix across bicycles and EVs, and setting the roadmap in collaboration with stakeholders.Track and analyze fleet performance metrics, translating data into structured updates and clear recommendations for leadership.Drive compliance at tMarts - visiting regularly, ensuring riders are showing up and following protocols, with consistent enforcement and a clear action plan for violators.Identify and drive long-term solutions to recurring operational challenges.Continuously refine and improve SOPs - leveraging automation and system enhancements to drive efficiency and reduce manual dependency.Drive cross-functional collaboration with Performance, 3PL, and Rider Lifecycle teams to resolve systemic issues and align on priorities.Build a high-performing team, foster a culture of ownership and accountability, with clear communication, and alignment across city-level operations.