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Account Manager

Delivery Hero — Germany · Posted ~21 hours ago

Visa History ✓

Skills

Account management Restaurant partner management Business development Relationship management Business reviews Revenue growth Negotiation Sales Customer support Content optimization

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Summary ✨ AI‑Generated

An international delivery and commerce business is seeking an account manager to develop partnerships with restaurant clients. The role covers relationship management, business reviews, revenue growth, promotions, advertising sales, contract renegotiation, content optimization, and resolution of operational issues.

Highlights

Build long-term commercial relationships, identify revenue opportunities, negotiate partnerships, improve partner content and operations, and directly influence business growth.

Description

Job DescriptionRole Summary Responsible for developing the business through partner restaurants and maintaining long term relationships. Handle menu photos, promotions, advertisement sales, renegotiations and transmission methods optimization as well as other special account management ad hoc projects as per standards set. What's On Your Plate? Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share. Maintain a continuous business relationship with clients/ restaurants. Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ restaurant and company. Make sure that the menus of the clients are up to date at all times. Optimize the restaurant content (MOA, Delivery time). Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer. Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter. Generating food coupons, promotions and vouchers from existing restaurants. Convince clients / restaurants for brand promotion of Talabat pictures. Transmission method optimization: -Convincing clients / restaurants to implement track order feature and changing the transmission method to WLA. Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button). Encourage restaurants to subscribe for the online payment gateway. Coordinate with the restaurant, if the restaurant is live or active on the Talabat website, checking and resolve the reason, such as shutting down or stopped delivery. Maintain accurate records of all sales and prospecting activities including: Closed sales Follow-up activities Sales expense report Increased sales report after placing promotion, voucher and coupons Restaurant analysis sheet Account management report