Fleet Service Agent

Job DescriptionDo you excel at delivering exceptional customer experiences? At SIXT, we offer you the chance to shine! Join our friendly Fleet Service team, where you’ll be the first and last point of contact for our customers. Your role includes working outdoors in car parks, welcoming customers on arrival, and assisting with returns – all while providing first-class service. Enjoy growth opportunities and a starting salary of £28.766,77 per year, plus a competitive bonus to reward your dedication! YOUR ROLE AT SIXT You will prepare, clean, and valet vehicles to maintain a high standard for our customersYou will complete all necessary handover paperwork with the customer to ensure a smooth transitionYou will manage vehicle deliveries and collections between branches, ensuring timely serviceYou will inspect vehicles for damage during collection and return, report any issues, and complete the required documentationYou will confirm any damage with customers, ensuring they sign the necessary documents and notify the Branch ManagerYou will assist in refueling vehicles, supporting efficient branch operations at all times while representing the premium SIXT brand with outstanding customer serviceYOUR SKILLS MATTER Adaptability You excel in a dynamic environment and can work under pressure, both independently and as part of a teamAttention to Detail You have a keen eye for detail, ensuring accurate completion of all handover paperwork and vehicle inspectionsCommunication You have strong communication skills, enabling clear and friendly interactions with customers, even in busy settingsFlexibility You are open to work on a shift rotation to cover branch operating hours, ensuring continuous serviceDriving License You hold a valid driving license and bring a minimum of 12 months driving experienceWHAT WE OFFER Competitive Compensation & Financial Security Receive an attractive monthly salary, performance-based bonus, and a guaranteed monthly bonus. Secure your future with enrolment in SIXT's pension schemeGenerous Time Off Enjoy 22 days of annual leave, plus bank holidaysTraining & Professional Development Benefit from paid training sessions and a variety of development opportunities to grow your careerExclusive Employee Benefits Access special terms for SIXT car hire and extend perks to friends and family with our staff rental schemeWellbeing Support & Life Assurance Stay healthy with the Yulife wellbeing app and enjoy peace of mind with in-service life assuranceFamily & Employee Assistance Benefit from family-friendly policies and receive support through our Employee Assistance ProgrammeParking Free branch parking for smoother starts