Software Development Engineer - AI Observability

The Opportunity We are a team of passionate storytellers, technology innovators, and change agents. We are re-imagining the way people discover, create, and publish content across web and mobile experiences using Adobe Express. We are seeking an experienced Software Development Engineer to help build the infrastructure and tooling that powers Adobe's next generation of products. As AI transforms how software is built and operated, you will help shape intelligent observability capabilities that enable engineering teams to proactively detect, diagnose, and resolve issues across the platform while improving developer productivity through AI-assisted operational workflows. What You’ll Do Design and implement AI-powered observability that uses telemetry, metrics, logs, and distributed traces to accelerate issue detection, root cause analysis, and operational decision making. Evaluate and integrate modern AI and observability technologies to continuously improve platform visibility, reliability, and developer experience. Support the development and testing of Observability libraries and tools for the platform of apps and services. Build tools and dashboards to help improve the transparency, debuggability and reliability of the infrastructure. Standardize patterns, tools, and dashboard setups. Communicate and document observability standards and guidance. Assist in integrating Observability into the automation infrastructure at different stages of continuous delivery. Contribute to the overall Adobe monitoring platform. Ingredients for Success Experience integrating AI capabilities with observability platforms, telemetry pipelines, or incident management workflows is a strong plus. Experience working with LLMs and AI services to build developer productivity, automation, or operational tooling. Familiarity with AI-powered software engineering workflows, including intelligent automation, agentic systems, or AI-assisted diagnostics. 5+ years of experience working on observability, telemetry, or similar. Experience building for web and mobile (iOS/Android) platforms. Experience in JavaScript (client/server), TypeScript, Python, Go, and associated mobile development frameworks. Experience with modern, continuous development techniques and build pipelines (CI/CD, Jenkins, Git, Artifactory, Kubernetes, Ethos). Relevant knowledge of current tools and services like: Splunk, NewRelic, DataDog, OpenTelemetry, Loki, AppDynamics, Prometheus, AWS, and Grafana. Passion and desire for improving our logging infrastructure. Bachelor's or advanced degree in computer science or equivalent experience. Preferred Qualifications Experience architecting or contributing to AI assistants, copilots, or agentic platforms used in production environments. Hands-on experience designing agent-based systems, including multi-step reasoning workflows, tool invocation, memory persistence, and state management. Contributions to open-source Observability, AI frameworks, technical publications, or internal AI platform initiatives. About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let’s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more. Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015. AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process. At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience. Expected Pay Range: Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $139,000 -- $257,550 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $177,900 - $257,550 In Washington, the pay range for this position is $161,700 - $234,150 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Colorado: Application Window Notice If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.