Senior Software Engineer, DevOps

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently. Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do. We’re looking for a collaborative, self-motivated Senior DevOps Engineer to join our DevOps team. As a Senior DevOps Engineer, you’ll help enable the broader engineering organization to do high-impact work by building and improving the infrastructure, tooling, and deployment systems they rely on every day. You’ll contribute to the development of standardized infrastructure and “paved paths” that make it easier to provision, deploy, and operate services reliably at scale. You’ll collaborate closely with application engineering teams to ensure our container-based infrastructure is scalable, cost-efficient, and dependable across a wide range of workloads. What You'll DoPartner with DevOps and application engineering teams to design and improve standardized infrastructure, deployment workflows, and CI/CD pipelinesBuild, operate, and continuously improve our containerized infrastructure, with a focus on reliability, scalability, and cost efficiencyBring deep expertise in Kubernetes and its ecosystem, helping define best practices and support adoption across engineering teamsManage and evolve cloud infrastructure on AWS, including compute, networking, and storage systemsImprove observability, monitoring, and incident readiness across production systemsParticipate in a shared on-call rotation (approximately 1 week every 5 weeks), responding to and resolving production incidentsMentor teammates and share knowledge to improve engineering practices and operational maturity across the organizationTo Be Set Up for Success in This Role, You'll Need to Have5+ years of experience in DevOps, infrastructure, or platform engineering rolesStrong hands-on experience with Kubernetes in production environmentsExperience with infrastructure-as-code tools such as TerraformSolid experience working with AWS (e.g., EKS, S3, IAM, RDS, VPC, Route53)Experience building and maintaining CI/CD pipelines using tools such as GitHub Actions, CircleCI, Jenkins, or Argo CDExperience working with containerized systems such as Docker and containerdFamiliarity with cloud security best practices and modern approaches to securing infrastructure, including shift-left principlesExperience operating and scaling high-traffic systems and large-scale data platforms in production environmentsStrong problem-solving skills and a methodical approach to debugging and system designAbility to communicate clearly with both technical and non-technical stakeholders in a distributed environmentIf Any of the Below Also Describe You, This Could Be an Exciting OpportunityExperience improving developer workflows and reducing friction in deployment and infrastructure processesFamiliarity with tools in the Kubernetes ecosystem such as Helm, Argo CD, and KarpenterExperience enhancing observability through monitoring, alerting, and logging systemsExperience contributing to infrastructure documentation and internal enablement effortsInterest in continuously evaluating and adopting new technologies where they provide clear valueIn Addition, We're Always Looking for Candidates WhoTake ownership of their work and proactively identify opportunities for improvementCollaborate effectively across teams and contribute to a strong engineering cultureBalance speed and pragmatism with long-term system reliability and maintainabilityAre comfortable working independently while staying aligned with a distributed teamCommunicate clearly, give and receive feedback, and support teammates when neededProactively incorporate AI tools into day-to-day work to improve productivity and accelerate deliveryInterview OverviewBelow you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision. Intro call with a member of our Talent TeamA video interview with the Hiring ManagerPeer panelsExecutive InterviewLocation PreferencesWe are currently prioritizing candidates based in Bulgaria. Qualified candidates located in the United Kingdom and Ireland are also encouraged to apply. Travel & Team Engagement ExpectationsThis role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected. SalaryThe anticipated salary range for this role in Bulgaria is €26,000 – 31,000+ annually, depending on experience. Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate. Why Muck Rack?Remote Work, Forever Fully distributed team with a permanent remote setupHome office stipend, phone and internet reimbursement, coworking membershipVirtual and in-person team bonding (lunches, events, competitions)Transparent & Fair Compensation Competitive geo-neutral pay in the U.S.Annual reviews to ensure equity and market alignmentStandardized bonus or commission structure401(k) with employer contributionsEquity opportunitiesHealth & Wellness Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents100% premium coverage for individuals on high-deductible plans24/7 Virtual Care and Employee Assistance ProgramEmployer-funded HSA contributions and other pre-tax benefitsQuarterly wellness stipend and free Headspace subscriptionTime Off & Family Benefits 4+ weeks of PTO, plus paid sick and mental health days13 paid holidays with the option to swap for personal daysUp to 16 weeks of fully paid parental leaveLearning and Development Transparent pathways for internal mobility and promotionBi-annual performance reviews, team workshops, and leadership trainingUnlimited access to Coursera and O’Reilly2 additional PTO days annually for learning and developmentInclusive, Customer-First Culture Commitment to equity and valuing diverse perspectivesAgile, founder-led company focused on collaboration and innovationTrusted by 3,000+ companies worldwideNote: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations. While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence. Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application.Muck Rack does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume.Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law.Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack’s HR team. Please be cautious of these attempts to elicit banking or other financial or sensitive information. Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an ‘@muckrack.com’ email address. If you are contacted by anyone from a different domain who claims to be from Muck Rack, please forward the communication to legal@muckrack.com.