Software Architect - API Platform

Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. We Also Offer Who are we? Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success. We support more than 45,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe (half of the engineering team is in Poland 🇵🇱). If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you. Housecall Pro celebrates diversity, and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. 🚀 About the role We are looking for a Software Architect to lead the technical direction of our API Platform. This role combines the responsibilities of an architect and a hands-on technical leader for the team. API Platform owns the foundations that internal and external consumers rely on: API design conventions, reliability and performance, versioning and lifecycle, and the tooling and infrastructure that make it easy for product teams to build great APIs. As Software Architect, you will set the vision, define the strategy, and guide implementation of our API platform over the coming years. You’ll work closely with Engineering and Product leadership, other platform teams, and product squads to ensure our API ecosystem enables teams to move quickly. Compensation: 9,600 - 12,000 USD per month (B2B) 🚀 We Also Offer Paid time offFlexible work hours100% remote workEquity shares in a rapidly growing company backed by top-tier VCsA culture built on innovation that values big ideasWe work in Central European TimeNewest MacBook + Setup Fee ($500) 🚀 What You Will Do Building a product that improves users’ lives (75k unique daily users, 4.6 ⭐at App Store) - learn more about the Housecall Pro missionLead the technical vision and roadmap for the API PlatformDefine, evolve, and communicate API standards (design guidelines, versioning, security, performance) and ensure they are adopted across engineeringAct as principal architect for API-related initiatives, shaping system design and guiding teams through complex trade-offsPartner with product engineering squads to design and review API contracts and integrationsDrive improvements in API reliability, performance, and observability (SLIs/SLOs, rate limiting, error handling, rollout strategies)Lead or sponsor key platform initiatives such as API gateway evolution, authentication/authorization integrations, system decompositionMentor and coach engineers on API design, distributed systems and platform thinking - help grow senior talent around youPromote a culture of design-first collaboration (RFCs, system design reviews, architecture tasks) and help teams make pragmatic, well-documented decisions 🚀 What do you need to get this job? 10+ years of experience as a backend or platform engineer building and operating large-scale, distributed systemsProven track record in leading technical direction for complex systemsStrong experience designing and evolving public or internal APIs (REST/gRPC/GraphQL): modeling, versioning, backward compatibility and deprecation strategiesExperience driving cross-team initiatives: aligning stakeholders, defining roadmaps and delivering multi-stage projects that impact many squadsSolid understanding of distributed systems fundamentals: reliability, scalability, consistency, latency, and failure modesHands-on experience with observability (metrics, logs, tracing), performance tuning and designing systems that are safe to change and easy to debugAbility to communicate clearly with both technical and non-technical partners, influence decisions and build consensus around architectural directionExperience mentoring senior engineers and helping teams uplevel their system design and API design skillsNice to have: experience with Ruby / Rails, event-driven architectures, MySQL at scale, or previous work on internal platform or infrastructure teamsThis position requires fluency in both Polish and English Sounds interesting? We're waiting for your resume! This role is open to candidates inside Poland 🇵🇱 The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills and experience. Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success. We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you. Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Privacy Notice for California Job Candidates - Housecall Pro Use of Artificial Intelligence in Hiring and Engagement Processes: we may use artificial intelligence (AI)-powered tools to support the review and evaluation of employment and independent contractor applications, including screening and qualification assessments. All final hiring and engagement decisions are made by human representatives, not AI tools.