AI and Automation Solutions Developer

Job Location: Lisboa, Lodz, Braga, Heredia, Katowice Location Flexibility: Multiple Locations Globally Req Id: 11021 Posting Start Date: 8/5/26 At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age. With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs). Job Description AI & Automation Solutions Developer Location: Portugal / Poland / Costa Rica Reports to: Product Owner / Chief Architect Role Overview We are looking for a motivated Solutions Developer to join our Product team responsible for developing, enhancing, and supporting cloud-based Contact Center and AI solutions built on Amazon Connect and AWS. This role is ideal for an early-career engineer who enjoys problem-solving, software development, cloud technologies, and Artificial Intelligence. You will work alongside senior engineers, solution architects, and product owners to deliver innovative customer-facing capabilities including AI Agents, conversational AI, automation, voice translation, analytics, and core system integrations. The Role Is Approximately 70% Solution Development, Testing & Implementation15% Operational Support10% Solution Design & Technical Learning5% Customer & Stakeholder Collaboration Key Responsibilities Solution Development Develop, test, implement and support solutions built on AWS and other Cloud technologies.Build integrations between contact center platforms, AI services, ITSM tools, and enterprise applications.Assist in the delivery of AI-powered capabilities including AI Agents, Agent Assist, RAG solutions, translation services and workflow automation.Troubleshoot defects and contribute to continuous improvement initiatives.Follow engineering standards, coding best practices, and security guidelines. AI & Innovation Support the development and testing of Generative AI and Large Language Model (LLM) solutions.Assist with prompt engineering, knowledge bases, AI orchestration, and conversational AI use cases.Contribute to experimentation, prototyping, and evaluation of new AI capabilities. Testing & Support Create and execute unit, integration, and end-to-end tests.Support deployment, release, and operational activities.Assist in diagnosing and resolving production issues.Contribute to technical documentation and support materials. Collaboration & Learning Work closely with Product Owners, Architects, Developers, BAU specialists and Service desk operational teams.Participate in Agile ceremonies including sprint planning, stand-ups, retrospectives, and demonstrations.Continuously develop technical expertise in AWS, AI technologies, and software engineering practices. Qualification, Skills & Experience Experience, academic exposure, or strong interest in the following: AI & LLM Technologies: Generative AI, AI Agents, OpenAI APIs, Amazon Bedrock, Prompt Engineering.Software Development: Python, JavaScript, TypeScript, Java, Node.js, REST APIs, JSON, API integrations.Frontend Development: React, Redux Toolkit (RTK), TypeScript, Micro-frontends, Accessibility (A11y).Cloud & DevOps: AWS (Amazon Connect, Lambda, S3, Redshift, CloudFormation, CDK), Git, CI/CD, Infrastructure as Code.Professional Skills: Problem solving, technical troubleshooting and debugging skills, stakeholder engagement, technical communication, Agile delivery, teamwork, and continuous learning.Certifications: AWS Certified Cloud Practitioner or AI Practitioner or Developer – Associate or Solutions Architect – Associate; Agile Fundamentals. Success In This Role Will Be Measured Through Delivery of assigned stories and tasks within agreed sprint timelines.Quality and reliability of developed solutions.Contribution to successful product and project outcomes.Reduction in defects and rework.Growth in technical capability and AWS expertise.Positive feedback from stakeholders and team members. Relocation Supported: No Visa Sponsorship Approved: No At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.