DontApply.Club
Login Register

Junior System Administrator

Delivery Hero — Germany · Posted ~21 hours ago

Junior Hybrid Visa History ✓

Skills

End-user IT support Hardware troubleshooting Software troubleshooting Account and workstation setup Ticket management Basic networking Printer troubleshooting Audio/Visual support IT asset management MDM administration Access management IT governance Compliance Jira ServiceNow JAMF Microsoft Intune Okta SailPoint IIQ Networking MDM

🔓 Log in to save this job, tailor your resume & track your apply process — 7 days free, no card needed.

Log in to add to target list

Summary ✨ AI‑Generated

Join an IT service delivery team as a junior system administrator, providing onsite and remote support for hardware, software, accounts, workstations, networking, printers, and meeting-room technology. You will manage enterprise IT assets, maintain mobile device management compliance, support identity and access processes, handle tickets, and contribute to governance, onboarding, offboarding, automation, and service improvements.

Highlights

Entry-level system administration role offering hands-on exposure to end-user support, enterprise device management, identity and access administration, IT governance, and process automation while collaborating with experienced IT professionals.

Description

Job DescriptionWe are on the lookout for a System Administrator I to join our IT Service Delivery team. In this role, you will be responsible for: End-User Support & Troubleshooting Provide on-site and remote end-user support (hardware, software, account/workstation setup) via chat, email, and in person, including scheduled visits to Dmart offices for maintenance and upgrades. Log, prioritise, and resolve tickets by business criticality (Jira, ServiceNow), covering networking, printers, and A/V, partnering with the Infrastructure team on larger projects. IT Administration & Asset Management Track IT assets through their full lifecycle and maintain MDM (JAMF, Intune) compliance across enterprise devices. Support access management (Okta, SailPoint IIQ) and contribute to IT governance and compliance initiatives. Process Improvement & Collaboration Maintain onboarding/offboarding efficiency and IT service KPIs/SLAs. Partner with senior IT team members to improve processes and automation, staying current on emerging tech. AI-Enabled Support & Tooling Use AI assistants (Copilot, Claude, ChatGPT, Gemini) to speed up troubleshooting, draft knowledge-base articles, and summarise recurring issues. Pilot AI-assisted automations (prompt templates, scripts, no-code tools) to cut manual work in ticketing and onboarding/offboarding, sharing what works with the team.