Summary
✨ AI‑Generated
Join a technical operations team as a Level 2 infrastructure specialist supporting critical enterprise systems. You will troubleshoot escalated incidents, maintain system stability, support deployments, and work with higher-level engineers. Strong Linux administration, database knowledge, and scripting skills are central to the role.
Highlights
Hands-on infrastructure role with responsibility for critical systems, complex incident resolution, software deployments, and collaboration with advanced support teams. The contract runs from November 2026 through April 2027.
Description
Systems Administrator (L2) | Linux & Infrastructure Support
Location: Buzin / Zagreb, Croatia (On-site)
Contract Duration: November 2026 to April 2027
Language Requirements: Fluent Croatian and Professional English
Overview
We are seeking an experienced Systems Administrator (Level 2) to join a technical operations team supporting critical infrastructure and enterprise applications.
The successful candidate will be responsible for troubleshooting complex incidents, supporting software deployments, maintaining system stability, and collaborating with Level 3 support teams to ensure high service availability.
This role is ideal for a hands-on infrastructure professional with strong Linux administration experience, database knowledge, and scripting capabilities.
Key Responsibilities
Provide Level 2 technical support for infrastructure and application-related incidents.Investigate, troubleshoot, and resolve incidents escalated from Level 1 support teams.Collaborate with Level 3 teams on complex technical issues and root cause analysis.Test, validate, and deploy software releases, patches, and upgrades.Perform system validation activities including performance, load, security, accuracy, and high-availability testing.Analyze application and system logs to identify issues and recommend solutions.Track and manage incidents through to successful resolution.Produce and maintain technical documentation, installation guides, operational procedures, and troubleshooting documentation.Support service delivery teams with technical requests and operational activities.Ensure adherence to service level agreements (SLAs) and operational standards.Contribute to continuous improvement initiatives and knowledge-sharing activities.
Required Technical Skills
Operating Systems
Strong experience administering Linux environments, including:Red Hat Enterprise LinuxCentOSDebianGood knowledge of:Windows 10 / 11Windows Server 2016 / 2019 / 2022
Databases
Experience working with one or more of the following:Microsoft SQL ServerPostgreSQLOracleMongoDB
Scripting & Automation
Practical scripting experience in:PythonPowerShellBash
Networking & Security
Good understanding of:TCP/IPHTTP/HTTPSTLS/SSL
Infrastructure & Monitoring
Basic knowledge of virtualization and cloud technologies such as:VMwareOpenStackKubernetes (K8s)Familiarity with monitoring and testing tools including:ZabbixGrafanaPrometheusPostmanSOAPUI
Required Experience
Previous experience in a Systems Administration, Infrastructure Support, Technical Operations, or Platform Support role.Experience supporting production environments and resolving complex technical incidents.Strong troubleshooting and analytical skills.Experience working within SLA-driven support environments.Ability to work effectively both independently and within international teams.
Language Requirements
Croatian: Fluent (mandatory)English: Professional working proficiency (mandatory)
